Katia Velazquez
Chula Vista
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Excels in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs, and maintain high satisfaction levels. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server
Coco Ichibanya Curry House
San Diego
09.2021 - Current
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Delivered food orders promptly and courteously.
- Addressed complaints to kitchen staff and served replacement items.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Explained menu items, describing ingredients and cooking methods upon request.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
High School Diploma -
El Cajon Valley High School
El Cajon, CA06-2020
Skills
- Order accuracy
- Conflict resolution
- Team collaboration
- Attention to detail
- High volume dining
- Customer engagement
- Time management
- Effective communication
References
Luis Garcia Server Manager
(619) 586-8076
Jolyna Heng General Manager
(619) 207-6164
Timeline
Server
Coco Ichibanya Curry House
09.2021 - Current
High School Diploma -
El Cajon Valley High School
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