Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Katia Sanchez

Corona

Summary

Compassionate professional in healthcare, particularly skilled in providing exceptional home care support. Known for productivity and efficiency in task completion, ensuring comfort and well-being of clients. Specialized skills include patient mobility assistance, basic medical monitoring, and personalized care plan adherence. Excel in empathy, communication, and patience, using these soft skills to enhance client satisfaction and trust.

Overview

2
2
years of professional experience
1
1
Certification

Work History

At Home Caregiver

Krista care
Duarte
02.2024 - 12.2024
  • Performed personal care services such as grooming, oral hygiene, nail care.
  • Prepared meals based on dietary requirements specified by the physician and nurse practitioner.
  • Administered medications according to prescribed instructions.
  • Engaged in meaningful conversations with clients to help maintain cognitive abilities.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Recorded client status progress and challenges in logbooks and reports.

Customer Service Cashier

Home Depot
Corona
06.2023 - 12.2024
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved customer complaints promptly and efficiently.
  • Operated cash registers to process payments for goods and services.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

Education

High School Diploma -

Corona High School
Corona, CA
06-2022

Skills

  • Patient care
  • Bilingual: fluent in Spanish
  • Companionate
  • Organization skills: time management, prioritizing tasks, productivity, etc
  • Food handlers certified
  • Cpr certified
  • Knowledge of nutrition
  • Safety awareness
  • Light housekeeping
  • Patient mobility assistance
  • Reliable and punctual
  • Dependable and responsible
  • Proficient in verbal and written communication
  • Meal preparation
  • First aid and safety

Certification

  • CPR/BSL Training - 2024

Languages

Spanish
Professional

References

References available upon request.

Timeline

At Home Caregiver

Krista care
02.2024 - 12.2024

Customer Service Cashier

Home Depot
06.2023 - 12.2024

High School Diploma -

Corona High School

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Katia Sanchez