Katia Paz
Victoria,BC
Summary
Friendly, high energy and hardworking job seeker experienced in cashier and customer service environment with strong organizational skills, ready to learn and gain experience to help the team achieve company goals.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service
Grocery Store "Erendira"
01.2019 - 11.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Humanities
Camosun
Victoria, BC12.2024
Skills
- Cashiering
- Customer Service
- Cleaning Experience
- Spanish
- English
- Cash Handling
- Customer Service and Assistance
- Stocking and Replenishing
- Cash Register Operation
- Shelving Items
Languages
English
Full Professional
Spanish
Native or Bilingual
Age
18
Personal Information
Nationality: Mexican
Timeline
Cashier/Customer Service
Grocery Store "Erendira"
01.2019 - 11.2022
Humanities
Camosun
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