Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Katia Messina

Toronto,ON

Summary

Friendly, experienced, and well-organized professional equipped with varied experiences in administrative roles with a background in customer service, volunteer work, and freelance babysitting. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Subsititute Receptionist

Dr. Eric Jackman Institute Of Child Study
02.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

Babysitter

Neighbourhood Clients
05.2018 - Current
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Established and maintained safe play environment for children.
  • Planned fun outings and educational activities to keep children entertained.
  • Reassured children when upset providing emotional support and stability.

Volunteer Barista and Server

Caffiends At The University Of Toronto
09.2022 - 04.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

After-school Tutor

Cardinal Carter Academy For The Arts
09.2020 - 06.2022
  • Tutored students in French, Drama, History and English in one-on-one sessions to strengthen subject comprehension, boost confidence and build important learning skills.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure

Dance Teacher's Assistant

Harmony School Of Dance And Music
06.2018 - 09.2019
  • Covered safety and health guidelines to avoid injury and inform students fully on risks associated with dance.
  • Encouraged small groups to explore dance concepts through hands-on activities.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Taught ballet and modern dance classes for 3-7 year old students.

Education

Bachelor of Arts - English, Literature And Critical Theory, Italian

University of Toronto
Toronto, ON
2026

High School Diploma -

Cardinal Carter Academy For The Arts
Toronto, ON
06.2022

Skills

  • Strong Problem-Solving Abilities
  • Adaptability
  • Teamwork and Team Leadership
  • Communications
  • Multi-tasking
  • Organization
  • Partial fluency in Italian
  • Public Speaking
  • Fast-Learner
  • Excellent Memory
  • Food Safety and Handling
  • Barista Experience

Accomplishments

    Received the Catholic Student Award given to the student whose exemplary conduct, service and achievement merit the commendation of the Catholic education community of Ontario.

Certification

  • Licensed Ontario Food Handler - 2023

Timeline

Subsititute Receptionist

Dr. Eric Jackman Institute Of Child Study
02.2023 - Current

Volunteer Barista and Server

Caffiends At The University Of Toronto
09.2022 - 04.2023

After-school Tutor

Cardinal Carter Academy For The Arts
09.2020 - 06.2022

Dance Teacher's Assistant

Harmony School Of Dance And Music
06.2018 - 09.2019

Babysitter

Neighbourhood Clients
05.2018 - Current

Bachelor of Arts - English, Literature And Critical Theory, Italian

University of Toronto

High School Diploma -

Cardinal Carter Academy For The Arts

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Katia Messina