Katia Messina
Toronto,ON
Summary
Friendly, experienced, and well-organized professional equipped with varied experiences in administrative roles with a background in customer service, volunteer work, and freelance babysitting. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Subsititute Receptionist
Dr. Eric Jackman Institute Of Child Study
02.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Babysitter
Neighbourhood Clients
05.2018 - Current
- Organized activities that enhanced children's physical, emotional and social well-being.
- Established and maintained safe play environment for children.
- Planned fun outings and educational activities to keep children entertained.
- Reassured children when upset providing emotional support and stability.
Volunteer Barista and Server
Caffiends At The University Of Toronto
09.2022 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
After-school Tutor
Cardinal Carter Academy For The Arts
09.2020 - 06.2022
- Tutored students in French, Drama, History and English in one-on-one sessions to strengthen subject comprehension, boost confidence and build important learning skills.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
Dance Teacher's Assistant
Harmony School Of Dance And Music
06.2018 - 09.2019
- Covered safety and health guidelines to avoid injury and inform students fully on risks associated with dance.
- Encouraged small groups to explore dance concepts through hands-on activities.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Taught ballet and modern dance classes for 3-7 year old students.
Education
Bachelor of Arts - English, Literature And Critical Theory, Italian
University of Toronto
Toronto, ON2026
High School Diploma -
Cardinal Carter Academy For The Arts
Toronto, ON06.2022
Skills
- Strong Problem-Solving Abilities
- Adaptability
- Teamwork and Team Leadership
- Communications
- Multi-tasking
- Organization
- Partial fluency in Italian
- Public Speaking
- Fast-Learner
- Excellent Memory
- Food Safety and Handling
- Barista Experience
Accomplishments
Received the Catholic Student Award given to the student whose exemplary conduct, service and achievement merit the commendation of the Catholic education community of Ontario.
Certification
- Licensed Ontario Food Handler - 2023
Timeline
Subsititute Receptionist
Dr. Eric Jackman Institute Of Child Study
02.2023 - Current
Volunteer Barista and Server
Caffiends At The University Of Toronto
09.2022 - 04.2023
After-school Tutor
Cardinal Carter Academy For The Arts
09.2020 - 06.2022
Dance Teacher's Assistant
Harmony School Of Dance And Music
06.2018 - 09.2019
Babysitter
Neighbourhood Clients
05.2018 - Current
Bachelor of Arts - English, Literature And Critical Theory, Italian
University of Toronto
High School Diploma -
Cardinal Carter Academy For The Arts
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