Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Katia Kaneza

Montreal,Canada

Summary

Motivated Administrative Assistant with several years of experience supporting executives and teams in corporate, educational, and government environments. Skilled in managing calendars, organizing meetings, coordinating travel, maintaining records, and streamlining office operations. Known for delivering exceptional internal and external service, with professionalism and discretion. Highly organized, detail-oriented, and able to work independently to meet deadlines, and support daily business functions. Seeking to bring my administrative strengths and strong sense of responsibility to a dynamic office environment. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Good at managing office supplies, paperwork, and project needs.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

CATSA/ACTSA
Montreal, QC
07.2024 - 03.2025
  • Respond to inquiries and determine appropriate action.
  • Maintain a call-back system and ensure outstanding issues are addressed processed in a timely manner.
  • Support the management team by helping them organize their schedule: coordinate, maintain meeting schedules, MS Outlook calendars, assist with scheduling appointments as well as organize video conference meetings.
  • Coordinate event scheduling, including room booking conference and catering.
  • Prepare minutes for weekly management team meetings general.
  • Book travel for members of the general management and the entire team in the system.
  • Prepare travel expense reports in the system.
  • Conduct research, collect data from various applications and consolidate it into reports.
  • Perform routine administrative tasks, such as data entry, layout, photocopying, office equipment maintenance, replenishment of supplies, scanning, obtaining signatures, etc.
  • Assist and support senior management in carrying out various tasks or various projects, as needed.

HR Coordinator

Action Directe MTL
Montreal, QC
09.2023 - 01.2024
  • Perform customer service functions by responding to requests and questions employees.
  • Respond promptly to employee inquiries regarding HR policies and procedures.
  • Provide administrative support to the company president by preparing the correspondence, maintaining personnel files and entering data into the HR system.
  • Make photocopies, fax documents and perform other clerical functions.
  • Organize new employee files and employee documents dismissed.

Executive Administrative Assistant

Cégep Gerald Godin
Montreal, QC
06.2023 - 09.2023
  • Ensure the coordination of administrative work in human resources.
  • Organize meetings and follow up on them (note taking, writing reports and minutes).
  • Administrative support in the staff recruitment process.
  • Organization of various college events (reception of staff, reception of students).
  • Processing of several files simultaneously.
  • Opening accounts for new employees.

Human Resources Agent

The Glenmount
Montreal, QC
01.2023 - 06.2023
  • Contribute to hiring processes: prepare job offers for external postings, coordinate interviews, contact candidates, follow up on files, etc.
  • Participate in external recruitment activities.
  • Improve the recruitment process.
  • Meet with employees to understand their different needs and support/ accommodate them as necessary.
  • Compose the company’s monthly news.
  • Prepare reports and compile statistics.
  • Any other administrative tasks required by other departments.

Administrative Assistant in Finance for Admissions

CDI College
Montreal, QC
11.2020 - 09.2021
  • Provide assistance in clearing payment arrears within the department financial to meet service deadlines.
  • Search different databases to find students and link them to different payments.
  • Sort and reorganize found payments and missing payments via Excel.
  • Post swift or western union payments to the accounting system.
  • Process student payments via Moneris.
  • Prepare payment plans in Excel.

Administrative Assistant

CCIRC Inc.
Montreal, QC
02.2019 - 02.2020

Co-payment Administrator

Innomar Strategies
Montreal, QC
10.2017 - 12.2018

Customer Service Representative

Manulife Financial
Montreal, QC
09.2015 - 07.2016

Customer Service Representative

Capital One
Montreal, QC
07.2014 - 01.2015

Education

Bachelor's Degree - Business Administration

HEC Montréal
Montreal, QC
12-2026

DEC - Human Sciences, Administration profile

Cégep Gerald Godin
Montreal, QC
05.2023

High School Diploma -

Ecole Secondaire Publique De La Salle
Ottawa, ON
06.2012

Skills

  • Sense of hospitality
  • Social skills
  • Punctuality
  • Politeness
  • Proficient with MS Office suite
  • Responsibility
  • Honesty
  • Autonomy
  • Rigor
  • Diplomacy
  • Sense of organization

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Kirundi
Native/ Bilingual
Swahili
Limited

Timeline

Administrative Assistant

CATSA/ACTSA
07.2024 - 03.2025

HR Coordinator

Action Directe MTL
09.2023 - 01.2024

Executive Administrative Assistant

Cégep Gerald Godin
06.2023 - 09.2023

Human Resources Agent

The Glenmount
01.2023 - 06.2023

Administrative Assistant in Finance for Admissions

CDI College
11.2020 - 09.2021

Administrative Assistant

CCIRC Inc.
02.2019 - 02.2020

Co-payment Administrator

Innomar Strategies
10.2017 - 12.2018

Customer Service Representative

Manulife Financial
09.2015 - 07.2016

Customer Service Representative

Capital One
07.2014 - 01.2015

Bachelor's Degree - Business Administration

HEC Montréal

DEC - Human Sciences, Administration profile

Cégep Gerald Godin

High School Diploma -

Ecole Secondaire Publique De La Salle
Katia Kaneza