Kathy Ciccolini

Lead a team of senior human resources and payroll professionals

• Identifies and leads the implementation of HR programs, aligned with strategic business objectives and driven by organization values, by persistently and creatively developing initiatives to enhance people practices and outcomes
• Key successes include:
• Revolutionized the use of technology in people management including successful implementation of a HCM platform
• Direct and hands-on involvement in the successful, rapid deployment of the platform and ongoing expansion, configuration and process re-engineering
• Embarked on a comprehensive evolution of compensation philosophy and practices including pay structures, salary scales, job evaluation and analysis of total compensation
• Results to date include obtaining additional funding for out of cycle and annual adjustments, and significant increase in employee satisfaction metrics on compensation
• Established learning and development initiatives with technology, e-learning, and interactive Leadership sessions
• Onboarding moved from paper and PowerPoint, to digital signatures, e-learning modules, automated employee and leader milestones while maintaining personal touchpoints to ensure new hire success
• Re-imagined people policies and practices supporting high employee engagement, company values, diversity and inclusion
• Elevated talent acquisition and the employer brand through the challenges of The Great Resignation leveraging technology and innovative recruiting strategies
• Increased breadth and depth of HR metrics to ensure executives and leaders have relevant indicators to support strategic decision-making.

• Developed and delivered integrated Human Resources and operational strategies to build and optimize the JungoHR product, Canada’s First HR Hub
• Provided leadership and direction to a team of Human Resources professionals and benefits specialists working with small to medium sized businesses onboarding to the JungoHR technology platform, which was in the development/start-up phase
• Optimized HR practice for clients in org design, policy, legislation, employee engagement, talent management
• Ensured efficient integration of HRIS into clients’ organizations, which involved managing discovery, due diligence, and consultation (HR Managers, CFOs, executives and owners)
• Undertook to establish and optimize a new and evolving role, thrived in the uncertainty and embraced the challenges, which involved:
• Becoming organization’s expert on SaaS platform’s configuration and features (within 6 months)
• Developing and delivering processes for internal and external stakeholders
• Overhauled discovery and implementation processes for client consulting and discovery, resulting in significant reductions in the time from discovery to go-live, enhanced compliance and testing, created a high-level version control and tracking of configuration, and reduced errors and issues.

• Led team of HR professionals mandated to provide strategic, value-added Human Resources advice and solutions to senior executives within the ministry, which included about 4500 staff across the province
• Developed and executed, as a member of the Strategic HR Branch management team, strategic HR solutions to the organization in talent and succession management, strategic labour relations, organizational capacity and employee engagement, strategic workforce planning, and transformation and change management
• Partnered in the development of a three-year human capital plan targeted at succession planning, talent identification, talent management, and retention
• Member of the Ministry Employee Relations Committee as a management member, facilitating collaborative problem-solving.

• The Board of Referees functioned as a first level, independent, administrative tribunal mandated to provide fair and impartial quasi-judicial hearings of appeals of Employment Insurance decisions
• Ensured, as Chair of a tri-partite board, that all hearings were conducted in a fair and impartial manner, which involved opening and chairing hearings and making certain that all interested parties were given ample opportunities to deliver their representations; held sole legal authority to rule on procedural issues
• Authored the decision of the Board in each appeal, which included summary of facts, evidence presented at the hearing, finding of facts, and application of law.

• Provided highly specialized leadership in development and implementation of corporate programs/policies in an organization with approximately 5000 employees in 17 locations across Canada
• Supplied senior level advice and support to the organization on new business integration, all organization wide HR initiatives, employee relations, performance management, and leadership development
• Directed a professional team of eight (8), accountable for HR services delivery, which included Policy development, Resourcing, Health and Safety, Job Evaluation, and Compensation
• Led the human capital transition aspect of new business including responding to RFPs and business acquisitions
• Contributed to contract negotiations; completed due diligence, comparability analysis, and liaised with stakeholders within parent organization on pension, legal, and project considerations
• Recognized for HR excellence in supporting multiple client groups through tremendous change and transformation
• Recognition: CIBC’s Chairman’s Award Recipient for Customer Satisfaction