Kathy Uttley
Whitecourt
Summary
At CIBC, I excelled as a Financial Advisor, leveraging my expertise in investment advice and retirement planning to craft personalized financial strategies. My strong relationship-building skills ensured client loyalty and satisfaction. I consistently met and exceeded financial goals through diligent planning and a keen understanding of market dynamics, demonstrating both my analytical prowess and commitment to client success.
I enjoyed my career and am enjoying my retirement, however would consider part time work to supplement my time and maintain some exposure with people and the community.
Overview
36
36
years of professional experience
Work History
Financial Advisor
CIBC
06.1988 - 05.2024
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Assisted clients with budgeting and cash flow management.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Educated clients on various types of investment vehicles available so they can make informed decisions when investing their money.
- Developed financial plans for clients based on their individual needs and long-term goals.
- Participated in seminars and conferences related to financial advising topics in order to stay up-to-date with industry standards.
- Provided financial advice and guidance to clients regarding investments, retirement planning, taxes, insurance, estate planning, college savings plans, and other areas of personal finance.
- Collaborated with other professionals such as attorneys or CPAs and partners within the organization, in order to provide comprehensive service offerings for clients.
- Built relationships with clients by offering personalized customer service in order to retain business and attract new clients.
- Responded promptly to inquiries from customers via phone or email regarding their accounts or questions they may have had about the services offered by the firm.
- Identified potential risks associated with certain investments and provided solutions or alternatives.
- Conducted client meetings to review progress, assess risk tolerance, and recommend changes to portfolios.
- Gathered information from various sources to create suitable client financial strategy taking into account client's needs and future goals.
- Consulted with clients to assess and meet short- and long-term financial goal.
- Assisted clients with planning for and funding retirements using mutual funds and other strategies.
- Developed and deepened relationships with new and existing clients to advance progress and improve business.
- Interviewed clients to determine income, expenses, financial objectives, and risk tolerance in order to develop successful financial plans.
- Educated clients on investment principles, market dynamics, and the importance of portfolio diversification.
- Ensured compliance with regulatory requirements and adherence to industry best practices.
- Utilized financial planning software to create projections, scenarios, and plans tailored to individual client needs.
- Managed client expectations and resolved any concerns or issues promptly.
- Provided ethical, objective and holistic financial planning advice to clients.
- Strengthened client relationships by conducting routine portfolio reviews to measure plan success.
- Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.
- Reviewed clients' accounts and plans regularly to determine need for plan reassessment.
- Provided recommendations for education funding, estate planning and insurance gap analysis.
- Developed and maintained strong client relationships through exceptional service and communication.
- Advised customers on advantages and disadvantages of different product decisions in alignment with individual needs.
- Provided ongoing financial advice and adjustments in response to life changes, market fluctuations, and economic trends
- I am self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- I demonstrate respect, friendliness and willingness to help wherever needed.
- I can managed time efficiently in order to complete all tasks within deadlines.
- I am organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
St. Mary's High School
Taber, Alberta06-1980
Skills
- Investment advice
- Relationship building and management
- Retirement planning
- Debt management
- Financial Advising
- Client Relations
- Banking
Languages
English
Elementary
Timeline
Financial Advisor
CIBC
06.1988 - 05.2024
High School Diploma -
St. Mary's High School
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