Kathy Rigney
West Vancouver, BC,BC
Summary
Overview
37
37
years of professional experience
Work History
Customer Service Representative
Fresh Street Market
2018.07 - Current
- Personal Shopper providing high quality grocery items for delivery and locker orders.
- Handle calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Help in store customers requests for products, services, and company information.
Service Appointment Coordinator
Kia Motors
2019.10 - 2020.06
- Enhanced customer experience by consistently providing friendly and professional assistance throughout appointment process.
- Coordinated transportation arrangements for customers requiring alternative means while their vehicles were serviced.
- Improved customer satisfaction by efficiently scheduling and confirming up to 50 service appointments daily.
- Streamlined communication between customers and service technicians, ensuring timely completion of repairs.
Bookkeeper/Administrative Assistant
Royal Canadian Legion Branch 60
2014.07 - 2019.04
- Reconciled daily cash and credit sales using POS system as well as all Lottery sales.
- Data entry of all sales using Excel Spreadsheets.
- Other office duties as required : phones, membership inquiries, special events, and Remembrance Day preparation.
Residential Realtor
Royal LePage Sussex Realty
1992.03 - 2019.03
- Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
- Educated clients about local neighborhoods, schools, amenities, and community features relevant to their housing search criteria.
- Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
- Developed strong relationships with lenders, inspectors, and appraisers to streamline home buying process for clients.
Early Morning Accounting Clerk
Sailor Hagars
2010.01 - 2015.11
- Counting and balancing servers daily cash and credit sales using POS system. Preparing daily tills for servers in pub.
- Counting and balancing very large volumes of cash and credit sales using POS system. Prepare daily tills for cashiers in beer and wine store.
Job Recruiter
Robert Half Accountemps
1988.02 - 1992.02
- Increased Accounting candidates placements by developing strong relationships with clients and understanding their unique hiring needs.
- Conducted in person interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Education
Bachelor of Arts - Psychology And Communications
Simon Fraser University
Burnaby04.1985
Skills
- Customer Service
- Sales
- Problem-solving abilities
- Critical Thinking
- Office Administration
Languages
English
Native or Bilingual
Computer Knowledge
Excel, Sage 50, Microsoft Office, POS System, Microsoft Word, Paragon, Webforms, DealMine, CDK
Timeline
Service Appointment Coordinator
Kia Motors
2019.10 - 2020.06
Customer Service Representative
Fresh Street Market
2018.07 - Current
Bookkeeper/Administrative Assistant
Royal Canadian Legion Branch 60
2014.07 - 2019.04
Early Morning Accounting Clerk
Sailor Hagars
2010.01 - 2015.11
Residential Realtor
Royal LePage Sussex Realty
1992.03 - 2019.03
Job Recruiter
Robert Half Accountemps
1988.02 - 1992.02
Bachelor of Arts - Psychology And Communications
Simon Fraser University
Similar Profiles
YVETTE ACHIDiYVETTE ACHIDi
Cashier Supervisor and Assistant Book Keeper at Fresh street marketCashier Supervisor and Assistant Book Keeper at Fresh street market
Andrew LathamAndrew Latham
Night Shift Filler at Fresh Street market IGANight Shift Filler at Fresh Street market IGA
Shelly LanzShelly Lanz
Catering Coordinator at Chuck's Fresh Market (Chuck's Produce & Street Market)Catering Coordinator at Chuck's Fresh Market (Chuck's Produce & Street Market)