Kathy Quach
Edmonton
Summary
Energetic and detail-focused with strong foundation in accounting principles and positive attitude. Demonstrates solid understanding of financial record-keeping and proficiency in using accounting software and spreadsheets. Committed to contributing accuracy and efficiency in financial tasks.
Dynamic and detail-oriented receptionist with a proven track record at Diva Nails and Ellerslie Tailors and Alterations, excelling in customer service and appointment scheduling. Known for fostering a welcoming environment and effectively managing multi-line phone systems.
Overview
3
3
years of professional experience
Work History
Receptionist
Ellerslie Tailors & Alterations
06.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy and accountability in daily reconciliations.
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Receptionist
Diva Nails
07.2024 - 09.2024
- Conducted data entry and maintained accurate records within accounting software systems.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Education
BBA - Accounting
Northern Alberta Institute of Technology
Edmonton, AB06-2027
Skills
- Skilled in Microsoft Excel
- Data entry
- Friendly customer service
- Appointment scheduling
- Cash handling
- Teamwork
- Clean and organized work habits
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Affiliations
- Active volunteer at NAIT, helping with school events and activities.
- Managed daily cash reconciliation and recorded sales for a tailors shop
- Strong interest in costumer service experiences.
Timeline
Receptionist
Diva Nails
07.2024 - 09.2024
Receptionist
Ellerslie Tailors & Alterations
06.2022 - Current
BBA - Accounting
Northern Alberta Institute of Technology
Dean's Honours at NAIT in 2025
I received Dean's Honors at NAIT with a GPA of 4.0 in Spring 2025 Term.