Kathy Mathore
Toronto,Canada
Summary
Highly organized skills in time management and a team player with experience in administrative and management sector. Dealing with logistics, event coordination, and data entry with different work sectors. Aspiring and very proactive with skills in Data entry, MS Word, MS Excel, and Powerpoint. Bilingual with both French and English languages
Overview
9
9
years of professional experience
Work History
Client Service Coordinator
Integrated Merchandising Solutions
10.2021 - Current
- Maintained detailed records of client interactions, enabling better tracking of account history and facilitating continuity among team members handling the same accounts.
- Act as a liaison between external clients and the internal Account team to ensure pertinent information is quickly and effectively shared and managed.
- Record client interactions through IMS operating system and initiate and oversee orders.
- Communicate directly with clients via telephone and email to assist in resolving a variety of inquiries
- Establish strong client relations with existing and new external parties.
- Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
New Business Associate
BMO
04.2021 - 09.2021
- Address customer services issues according to established parameters
- Issuing policy contracts
- Researched, analyzed, and projected market data for potential markets.
- Maintained connections with clients through proactive communication, supporting lead generation and partner satisfaction and settling contracts.
- Management of sensitive financial transactions
- Performing simple and complex administrative tasks
Copyright Distribution Manager
SACEM
10.2018 - 03.2020
- Analysis and processing of declarations of works, management of relations with members, verification of broadcasts and reproductions, as well as participation in the rights distribution process.
- Seeking information for artists (regarding composers, and producers)
- Provide and manage company search engine for pool of artists, producers, writers, and composers
- Data entry
- Tax calculation for the company.
- Creation of files for the clients.
- File archiving
Administrative Assistant
CHG Meridian
06.2018 - 07.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized meetings with partners and annual meetings
- Established administrative work procedures to track staff's daily tasks.
- Arranged and responsible for business travels for the company
Executive Assistant
Ministry of Economic and Finance
01.2017 - 09.2017
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Entering and formatting various documents (letters, invitations)
- Employee assistantship: support their client meetings, management of their calendars
- Served as a liaison between departments to facilitate effective communication throughout the company.
Receptionist
Marie-Claire (French Magazine)
09.2016 - 12.2016
- Physical and telephone reception
- Reservation of meeting rooms and event planning
- Postage of outgoing and incoming mails
- Assistantship : support for castings and client meetings
- Greeting and guide all visitors
- Monitoring and transferring calls to the concern departments
Education
Licence - Musicology
Paris IV
01.2011
Skills
- Strong keyboard ability and data organization skills
- Proficient in MS Office
- Attentive listener and team player
- Maintain good working relationships with internal and external clients
- Ready to learn, and open to constructive criticism
- Bilingual: able to communicate in French and English
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Client Service Coordinator
Integrated Merchandising Solutions
10.2021 - Current
New Business Associate
BMO
04.2021 - 09.2021
Copyright Distribution Manager
SACEM
10.2018 - 03.2020
Administrative Assistant
CHG Meridian
06.2018 - 07.2018
Executive Assistant
Ministry of Economic and Finance
01.2017 - 09.2017
Receptionist
Marie-Claire (French Magazine)
09.2016 - 12.2016
Licence - Musicology
Paris IV
Similar Profiles
PAMLA J. KENDRICKPAMLA J. KENDRICK
Senior Account Manager at Integrated Merchandising SolutionsSenior Account Manager at Integrated Merchandising Solutions
Victoria CureVictoria Cure
Inventory Control Specialist at Integrated Merchandising Systems (IMS)Inventory Control Specialist at Integrated Merchandising Systems (IMS)
NANCY FERMANNANCY FERMAN
Supervisor at Advantage Solutions and MerchandisingSupervisor at Advantage Solutions and Merchandising
Jason YeungJason Yeung
Graduate Research Assistant at Douglas Stephan Group, University of TorontoGraduate Research Assistant at Douglas Stephan Group, University of Toronto
Amani AbdoonAmani Abdoon
After School Program leader at BCG Toronto KiwanisAfter School Program leader at BCG Toronto Kiwanis