Kathy MacLeod
Loblaws Companies
Zephyr,ON
1
Language
40
years of professional experience
Dynamic HR professional with extensive experience at Loblaws Companies, adept at enhancing employee engagement and retention through innovative training and conflict resolution strategies. Proven track record in compliance management and performance evaluation, leveraging strong problem-solving and leadership skills to align HR initiatives with organizational goals.
Work History
Department Manager
20 Years- Developed and implemented HR policies to enhance employee engagement and retention.
- Led recruitment efforts, streamlining onboarding process for new hires.
- Facilitated training programs to improve workforce skills and productivity.
- Managed employee relations, resolving conflicts to maintain a positive work environment.
- Conducted performance evaluations, providing feedback to support employee growth and development.
- Collaborated with leadership to align HR strategies with organizational goals and objectives.
- Oversaw compliance with labor laws, reducing risk through proactive policy updates and training sessions.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
- Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Human Resources Manager
19 Years- Developed and implemented HR policies to enhance employee engagement and retention.
- Led recruitment efforts, streamlining onboarding process for new hires.
- Facilitated training programs to improve workforce skills and productivity.
- Managed employee relations, resolving conflicts to maintain a positive work environment.
- Conducted performance evaluations, providing feedback to support employee growth and development.
- Collaborated with leadership to align HR strategies with organizational goals and objectives.
- Oversaw compliance with labor laws, reducing risk through proactive policy updates and training sessions.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
- Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Education
No Degree
Skills
Customer service
Staff management
Team leadership
Team supervision
Problem-solving
Training and mentoring
Task delegation
Decision-making
Safety and security
Customer engagement
Goals and performance
Retail management
Work planning and organization
Staff development
Coaching and mentoring
Loss prevention
Sales reporting
Order management
Employee scheduling
Conflict de-escalation
Product restocking
Motivational leadership
Employee management
Workflow coordination
Employee performance evaluation
Operations management
Strategies and goals
Vendor relationship management
Personnel management
Workforce planning
Performance management
Rules and regulations
Time management
Adaptability and flexibility
Verbal and written communication
Team building
Project management
Workplace safety awareness
Workflow optimization
Visual merchandising
Department leadership
Retail
Departmental rapport
Supply and inventory management
Departmental activities
Department inspection
QC
Purchasing functions
Teamwork and collaboration
Staff training
Managing operations and efficiency
Shift scheduling
Computer skills
Professional and courteous
Team development
Goal setting
Problem resolution
Languages
English
Professional Working
Timeline
Department Manager
Loblaws Companies
08.2006 - CurrentRead More
Human Resources Manager
Pintys Premium Foods Inc
07.1986 - 07.2005Read More
Niagara College
No Degree
Read More