Kathy Hall
Medical Office Assistant
Coquitlam
Summary
Accomplished Medical Office Assistant with 25+ years of expertise in delivering exceptional patient care and seamless office operations. Known for strong communication, problem-solving, and organizational skills, I am eager to bring my expertise to a dynamic, client-focused environment where I can enhance both patient satisfaction and operational efficiency.
Overview
24
24
years of professional experience
12
12
years of post-secondary education
Work History
Medical Office Assistant at Burnaby Hospital
Fraser Health Authority
11.2022 - Current
- Proficient in Profile and Meditech; collaborate with healthcare providers and administrative staff to ensure smooth clinic operations and resolve issues efficiently
- Provide exceptional patient care, including monitoring weight, blood pressure, and assisting with physical exams
- Educate patients on available resources, document patient information, and manage appointments and referrals
- Greet patients, handle check-ins/check-outs, and address inquiries with professionalism and empathy
- Maintain medical supplies, manage inventory, and ensure equipment functionality
Administrative Assistant 2
Heartwood Centre for Women
01.2013 - 01.2022
- Company Overview: BC Mental Health & Substance Use Services, Provincial Health Services Authority
- Respond in a timely matter to verbal and written requests, both internal and external
- Responsible for meeting agendas and minutes for 4 – 5 different meetings
- Respond in a timely matter to all maintenance (facilities) requests
- Maintain on-call physician schedule
- Initial contract set-up for on-call physicians
- Responsible for regular orientation, testing and maintenance of staff duress alarms with Paladin
- New staff safety tour and orientation
- Submitting new hire, data change requests, leaves, termination eforms, and ordering medical supplies though Peoplesoft
- Liaising with all staff, facilities management, project managers, various contractors, and clients
- Assist nursing staff and physicians when the unit clerk away
- BC Mental Health & Substance Use Services, Provincial Health Services Authority
Administrative Assistant – Clinical Prevention Services
BC Centre for Disease Control
01.2014 - 01.2016
- Company Overview: Provincial Health Services Authority
- Provide exceptional patient care, including monitoring weight, blood pressure, and assisting with physical exams
- Educate patients on available resources, document patient information, and manage appointments and referrals
- Greet patients, handle check-ins/check-outs, and address inquiries with professionalism and empathy
- Maintain medical supplies, manage inventory, and ensure equipment functionality
- Proficient in Profile and Meditech; collaborate with healthcare providers and administrative staff to ensure smooth clinic operations and resolve issues efficiently
- Provincial Health Services Authority
Booking Clerk
BC Centre for Disease Control
01.2014
- Company Overview: Provincial Health Services Authority
- Provincial Health Services Authority
Medical Office Assistant
Austin Family Practice
01.2001 - 01.2013
Education
Medical Office Assistant Diploma -
McKay Tech
Saskatoon, SK 01.2001 - 01.2013
High School Diploma - undefined
E.D. Feehan High School
Skills
Office administration
Scheduling coordination
Problem-solving abilities
Multitasking
Verbal and written communication
Phone etiquette
Timeline
Medical Office Assistant at Burnaby Hospital
Fraser Health Authority
11.2022 - Current
Administrative Assistant – Clinical Prevention Services
BC Centre for Disease Control
01.2014 - 01.2016
Booking Clerk
BC Centre for Disease Control
01.2014
Administrative Assistant 2
Heartwood Centre for Women
01.2013 - 01.2022
Medical Office Assistant
Austin Family Practice
01.2001 - 01.2013
Medical Office Assistant Diploma -
McKay Tech
01.2001 - 01.2013
High School Diploma - undefined
E.D. Feehan High School
Similar Profiles
Parul MongaParul Monga
Home Support Scheduler at Fraser Health Authority Fraser East AreaHome Support Scheduler at Fraser Health Authority Fraser East Area
Cecilia LenahanCecilia Lenahan
Health Unit Coordinator at Fraser Health Authority, Vancouver Coastal HealthHealth Unit Coordinator at Fraser Health Authority, Vancouver Coastal Health
Gurwinder GrewalGurwinder Grewal
Community Support Worker at Fraser Health AuthorityCommunity Support Worker at Fraser Health Authority
Priya HasijaPriya Hasija
Administrative Assistant at Fraser Health AuthorityAdministrative Assistant at Fraser Health Authority
Lily Wark-PantojaLily Wark-Pantoja
KWAP at School ClubKWAP at School Club