Kathy Gerona

*Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.

*Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed

*Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.

*Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.

• Oversaw daily operations for TV commercial airings, guaranteeing seamless broadcasts
• Evaluated the effectiveness of commercial changes by comparing pre- and post-airing of program log
• Boosted promotion efficiency, ensuring smooth broadcasting of movies, concerts and events
• Established and optimized broadcast operational policies to support organizational goals
• Leveraged new knowledge from media industry events to enhance TV traffic network operations
• Maintained strict adherence to broadcasting regulations
• Mentored junior traffic analysts and coordinators, fostering a culture of continuous learning and professional growth
• Resolved discrepancies and issues related to commercial airing and other Traffic reports
• Analyzed data and generated commercial reports, evaluating campaign performance and efficiency
• Managed financial records for the division and generated reports to ensure accurate tracking of expenses and budget adherence, demonstrating strong financial monitoring and reporting skills

• Collaborated with radio anchors to ensure seamless airing of radio commercials
• Managed studio equipment during recordings or live broadcasts
• Managed compilation and delivery of other necessary news reports for effective communication channels
• Unified departmental efforts to improve overall operational workflow

• Implemented innovative methods to streamline the customer service process
• Liaised with internal teams to achieve timely and successful solution delivery per client requirements
• Provided excellent customer service to resolve customer complaints in a timely manner

• Organized team building activities designed to improve morale among medical and administrative staff members.