Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kathy Foley

London,Canada

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

53
53
years of professional experience

Work History

Fashion Sales Associate

Giant Tiger Canada
05.2022 - Current
  • Executed visual merchandising standards, contributing to an appealing store environment.
  • Assisted customers with product selection, enhancing overall shopping experience.

Store Manager Operations

Dollar Tree Canada
10.2017 - 05.2022
  • Managed daily store operations, ensuring compliance with company policies and procedures.
  • Trained and supervised staff in customer service best practices to enhance team performance.
  • Monitored inventory levels, conducting regular stock audits to maintain optimal product availability.
  • Implemented merchandising strategies to increase product visibility and drive sales growth.
  • Resolved customer inquiries and complaints promptly, improving overall satisfaction rates.
  • Coordinated staff schedules to optimize coverage during peak shopping hours.
  • Managed inventory control, cash control, and store opening and closing procedures.

Administrative Assistant

London Life
06.2009 - 09.2010
  • Managed correspondence, prioritizing urgent communications to enhance response times.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Prepared comprehensive reports and presentations for senior management review.

Secretary-Treasurer

Canadian Racing Pigeon Union
07.1972 - 09.2005
  • Provided administrative support, enabling smooth operations within the union's daily functions.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Secretary

ReMax City Centre Realty
01.1999 - 01.2000
  • Processed and organized documents, ensuring accurate record-keeping for client transactions.
  • Communicated effectively with clients, addressing inquiries and providing timely updates on listings.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.
  • Greeted visitors and managed multi-line phone system to ensure efficient communication.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.

Data Entry and Word Processor

Canadian National Railways
09.1979 - 06.1988
  • Processed and formatted documents using advanced word processing software to ensure clarity and professionalism.
  • Collaborated with team members to gather information and produce accurate reports and correspondence.
  • Maintained organized electronic filing systems for efficient document retrieval and management.
  • Edited and proofread documents for grammar, punctuation, and formatting errors to uphold quality standards.

Education

Medical Office Assistant Certification -

Academy of Learning
London, ON
01.2007

High School Diploma - undefined

Sir Wilfrid Laurier S.S.
01.1977

Skills

  • Attention to detail
  • Customer assistance
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Data entry
  • Microsoft Word
  • Microsoft Excel
  • Word processing
  • Office administration
  • Maintains confidentiality

Languages

English
Professional Working

Timeline

Fashion Sales Associate

Giant Tiger Canada
05.2022 - Current

Store Manager Operations

Dollar Tree Canada
10.2017 - 05.2022

Administrative Assistant

London Life
06.2009 - 09.2010

Secretary

ReMax City Centre Realty
01.1999 - 01.2000

Data Entry and Word Processor

Canadian National Railways
09.1979 - 06.1988

Secretary-Treasurer

Canadian Racing Pigeon Union
07.1972 - 09.2005

High School Diploma - undefined

Sir Wilfrid Laurier S.S.

Medical Office Assistant Certification -

Academy of Learning
Kathy Foley