Kathy Coburn
Waterdown
Summary
Proven Administrator with a track record of enhancing office efficiency and confidentiality at Sun Canadian Pipe Line. Excelled in customer service and Microsoft Excel, boosting document organization and data accuracy. Fostered team collaboration, achieving significant improvements in project completion and client satisfaction. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
30
30
years of professional experience
Work History
Administrative Assistant
Badger Daylighting Corp.
10.2019 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Office Manager
Hatts Off Inc.
03.1998 - 10.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Administrator
Sun Canadian Pipe Line
04.1994 - 03.1998
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Education
High School Diploma -
Lord Elgin High School
Burlington, ON06.1977
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Documentation and Recordkeeping
- Dedicated Team Player
- Professional and mature
Languages
English
Elementary
Timeline
Administrative Assistant
Badger Daylighting Corp.
10.2019 - Current
Office Manager
Hatts Off Inc.
03.1998 - 10.2019
Administrator
Sun Canadian Pipe Line
04.1994 - 03.1998
High School Diploma -
Lord Elgin High School
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