Kathy Burns
Smiths Falls,ON
Summary
Excellent communication skills.
Great customer service.
Retired so flexible availability.
Overview
2025
2025
years of professional experience
Work History
Executive Assistant
Ottawa Police Service
07.1999 - 01.2025
- Managed executive calendars, scheduling meetings and coordinating travel arrangements.
- Assisted in preparing reports, presentations, and other documents for meetings.
- Communicated effectively with internal teams and external partners to facilitate operations.
- Developed efficient processes for tracking projects and deadlines to enhance productivity.
Sales Associate
Cleo
2015 - 2018
- Assisted customers in selecting clothing items based on personal style and preferences.
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Processed transactions accurately using point-of-sale systems, enhancing customer satisfaction with efficient service.
Administrative Assistant
Ontario Provincial Police
08.1994 - 07.1999
- Prepared meeting agendas, minutes, and reports to support decision-making processes.
- Oversaw inventory management of office supplies, ensuring timely replenishment and cost-effectiveness.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
High School Diploma -
Confederation High School
Ottawa06-1981
Skills
- Customer Service-oriented
- Information confidentiality
- Meticulous attention to detail
- Schedule & calendar planning
- Executive support
Languages
English
Timeline
Executive Assistant
Ottawa Police Service
07.1999 - 01.2025
Administrative Assistant
Ontario Provincial Police
08.1994 - 07.1999
Sales Associate
Cleo
2015 - 2018
High School Diploma -
Confederation High School
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