Kathy Buckley
Grande Prairie,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position at your company. Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Certified Fitness Instructor
Self Employed
04.2014 - Current
- Adapted workout sessions for clients with specific needs, including seniors, pregnant women, and individuals with disabilities.
- Ensured a safe workout environment by enforcing proper exercise techniques and promptly addressing any safety concerns.
- Boosted client motivation levels by setting achievable short-term targets that contributed to long-term fitness objectives.
- Increased client fitness levels by implementing personalized workout plans tailored to individual goals and abilities.
- Remained current on industry trends and research by attending professional development events, allowing for the incorporation of cutting-edge fitness techniques into clients'' programs.
- Conducted thorough fitness assessments for new clients, identifying strengths, weaknesses, and areas for improvement.
- Retained high client retention rates by consistently monitoring progress, adjusting programs as needed, and celebrating milestones achieved together.
- Improved overall client well-being through education on stress management techniques and self-care habits.
- Assisted clients in achieving their weight loss goals with customized dietary advice and ongoing support.
Customer Service Representative
Vo2max
01.2022 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Skills
- Balance and Stability Training
- Client Progress Tracking
- Injury prevention techniques
- Leadership and Coaching
- Flexible and Adaptable
- Reliable and Responsible
- Time Management
- Active Listening
Languages
English
Elementary
Timeline
Customer Service Representative
Vo2max
01.2022 - 03.2023
Certified Fitness Instructor
Self Employed
04.2014 - Current
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