Kathy Blevins
Antioch
Summary
Healthcare professional with proven track record in patient coordination and support. Known for strong interpersonal skills, adept at navigating patient needs and streamlining processes. Effective collaborator who adapts seamlessly to evolving demands and prioritizes team success. Proficient in patient intake, scheduling, and ensuring positive patient experience.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
Epic Care
07.2020 - Current
- Utilizes EPIC EMR Systems to schedule new patient appointments
- Communicates in timely manner with doctor's offices & resolves all scheduling issues
- Sends in-baskets to insurance verifications before scheduling
- Ensures patients complete all new patient paperwork before appointments
- Responds quickly to all doctor's emails to schedule new patients
Medical Operator
Epic Care
02.2016 - 07.2020
- Answered all incoming calls & directed everyone to appropriate departments
- Organized & Responded to all Telemed messages in a timely manner
- Handled all external MD referrals
- Scanned & Organized all imaging intake packets
- Updated the daily MD/NP board to ensure everyone's up-to-date
Patient Care Coordinator
Blink Optometric
09.2015 - 02.2016
- Answered all phones & Scheduled all patients
- Collected & Processed all payments
- Verified & Authorized insurance
Medical Bill Collector
Advanced RX Management
12.2013 - 04.2015
- Utilized RX medical billing system
- Submitted all detailed reports monthly
- Worked with insurance adjustors and attorneys to settle all worker compensation forms
Skills
- Customer Service
- Highly Organized
- Ability to Multi-task
- Team Player
- Medical Billing
- EPIC EMR Training
- Scheduling
- Knowledge of Medical Terminology
- Communication
- Problem-Solving
Timeline
Patient Care Coordinator
Epic Care
07.2020 - Current
Medical Operator
Epic Care
02.2016 - 07.2020
Patient Care Coordinator
Blink Optometric
09.2015 - 02.2016
Medical Bill Collector
Advanced RX Management
12.2013 - 04.2015
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