Kathy Bishop

Training of staff. Doing inventory, emails, reservation system. Dealing with customers, cash register sales. Time schedules etc.

• Managed daily operations and staff scheduling at Ponderosa Pines Campground.
• Ensured compliance with safety and health regulations for campground facilities.
• Coordinated guest services to enhance visitor satisfaction and experience.
• Supervised maintenance of campground amenities and facilities for optimal functionality.
• Oversaw inventory management for supplies and equipment needed by staff.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Trained employees on additional job positions to maintain coverage of roles.
• Assigned tasks to associates to fit skill levels and maximize team performance.

Booking tee times, selling of tickets & in store products. Cash register sales etc

• Processed sales transactions accurately using point-of-sale systems.
• Provided product knowledge and recommendations to enhance customer satisfaction.
• Organized merchandise displays to highlight seasonal promotions and new arrivals.
• Handled customer inquiries and resolved issues promptly and effectively.
• Greeted customers and responded to inquiries in a professional manner.

• Managed daily operations and workflow of business functions.
• Developed marketing strategies to attract new customers and retain existing ones.
• Oversaw financial management, including budgeting and expense tracking.