Goal-oriented Team Lead experienced in supervising, training and motivating small teams and individual team members. Skillful in redesigning processes for fidelity gains, program development, implementation and oversite. Certified as a Canadian Clinical Supervisor - Addiction Counsellor, Certified Canadian Addiction Counsellor, and Certified Indigenous Addiction Counsellor. Results-oriented professional committed to exceptional, responsive service in all interactions with clients and employees.
Through thirteen years of progressive experience within the human services profession I have developed key interests in program creation, implementation and oversite, fostering positive therapeutic working environments for staff and clients, and strategic implementation with a focus on program fidelity.