Detail-oriented bookkeeping professional with a strong focus on maintaining financial integrity and accuracy. Skilled in managing payroll processes, bank reconciliations, and generating financial reports to support informed decision-making.
Overview
21
21
years of professional experience
Work History
Book Keeper,
Dinners By Design Catering
Naples
06.2015 - 03.2021
Maintained organized records of invoices, receipts, and financial documents.
Entered deposits, credit card charges and sales entries to facilitate cash management.
Generated invoices for clients and tracked payments received from customers.
Managed daily financial transactions and maintained accurate ledgers.
Reconciled bank statements to ensure financial accuracy and integrity.
Processed payroll and ensured timely employee payments each cycle.
Assisted in preparing monthly financial reports for management review.
Staffing Coordinator
Avena Home Care
04.2010 - 05.2015
Staffed 80 clients with caregivers daily, handled all after hours on-call from home 7 days a week.
Hired, referenced checked, background checked, TB tested and counseled caregivers.
Handled new client in take calls, meetings and assessments.
In-charge of client and caregiver complaints and sent out surveys to see where we can improve.
Built strong relationships with to all Dr. Offices, hospital case managers, rehabs, assisted living facilities
Customer Service Rep
Phone Directory Company
07.2004 - 03.2009
Excelled in role requiring the ability to handle a variety of customer service and administrative tasks.
Resolve customer issues with expediency.
Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.
Sales Associate
DIRECTV
09.2000 - 07.2004
Efficiently operated phone and provided prompt, courteous and knowledgeable assistance.
Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.
Led cleanup of company database and files.
Handled all accounts payable and receivable and Ability to quickly establish and build rapport.
Face-to-Face contact with key decision makers to showcase the benefits of DIRECTVs products and services.