Kathryn Thompson
504-38 Grenville Street, Toronto
Summary
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Department of Obstetrics and Gynaecology
2021.09 - Current
- Prepare and provide, in advance, documents and files required by Chief of Obstetrics for meetings, conferences, telephone calls, etc
- Maintain complex schedules; reviews and manages incoming correspondence with discretion and tact
- Provide confidential administrative support to several Division Head Leaders by creating agendas, planning meetings, arranging itineraries and dinners for potential new recruits
- Prepare correspondence, PowerPoint presentations, confidential reports, meeting documentation, drafting, editing, and proofreading general correspondence
- Coordinate and organize events (i.e., national and international workshops, staff meetings, retreats, etc.)
- Maintain and manage the online booking system for C-sections, Inductions, and Triage for Labour and Delivery patients and lead orientation/training for new users
- Prepare and submit monthly reconciliation for business procurement card expenditures for the Chief of Obstetrics and Gynaecology
- Update and maintain Call Schedule changes for Labour & Delivery and Gynaecology services
- Organize and coordinate special projects (i.e., Department of Obstetrics and Gynaecology Annual Report).
Administrative Assistant
Dr Crystal Chan - Mount Sinai Fertility
2015.08 - 2021.09
- Provided confidential administrative support including maintaining physician CV and research activities, scheduling meetings, updating medical charts and maintaining physician calendar which supported a high-functioning medical practice
- Maintained Learner (Fellow, Resident, Student) Database for physician by tracking dates, hours, and credentials for academic certification and teaching dossier
- Prepared and submitted monthly IVF session invoice to business office in timely manner for payment to physician
- Organized and maintained operating schedule for Mount Sinai Fertility Surgeons by allotting O.R
- Dates and provided up to date schedules to internal and external facilities
- Managed all phone and electronic mail communication with patients including scheduling of appointments, patient concerns and patient referrals to ensure best patient care provided
- Submitted patient OHIP and non-OHIP/Third Party claims billing using CIS, eIVF and Clinic Aid programs, entering billing codes and adjusting errors, ensuring proper financial stats in accordance with OHIP processes
- Provided clinic support services such as scheduling and coordinating of patient appointments, tests, and procedures in conjunction with other admin staff and nursing staff.
Administrative Assistant
Centre for Fertility and Reproductive Health
2011.08 - 2016.11
- Provided clinic support services for the Reproductive Endocrinology Fellows such as scheduling and coordinating of patient appointments, tests, and procedures resulting in an efficient clinical practice
- Maintained patient files through accurate filing, retrieval of external records, and prepared charts for patient visits to ensure well-organized clinic appointments
- Screened and processed referrals by obtaining up-to-date demographics and entering referrals into electronic database for timely and efficient distribution amongst physicians
- Provided financial assistance by processing patient payments and printing billing settlement reports for clinic
- Provided coverage as required for other clerical roles.
Transcriptionist
Prenatal Diagnosis and Medical Genetics Unit
2010.07 - 2011.07
- Translated dictated medical recordings from physicians and counsellors into electronic format to then be sent out to referring physicians
- Revised and edited transcribed documents as requested prior to distribution
- Maintained Quality Assurance Records for Unit.
Education
Medical Office Administration Diploma -
George Brown College
Toronto, ON09.2009
Skills
- Advanced MS Office Suite Proficiency
- Meeting Agendas and Minutes
- Special Event Projects
- Departmental Event Coordination
- Executive Calendar Management
- Electronic File Management
- Executive Presentation Development
- Orientation and Training of Staff
- Office Administration
Awards
- Dean’s Medal – awarded to the graduate with the highest-Grade Point Average in the Medical Office Administration Program
- Academic Award Winner – 4th Semester
References
To be given upon request
Languages
English
Native or Bilingual
Timeline
Administrative Assistant
Department of Obstetrics and Gynaecology
2021.09 - Current
Administrative Assistant
Dr Crystal Chan - Mount Sinai Fertility
2015.08 - 2021.09
Administrative Assistant
Centre for Fertility and Reproductive Health
2011.08 - 2016.11
Transcriptionist
Prenatal Diagnosis and Medical Genetics Unit
2010.07 - 2011.07
Medical Office Administration Diploma -
George Brown College
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