Kathryn Schwindt
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inside Sales Associate
Maple Leaf Sports & Entertainment
08.2023 - Current
- Contributed to a collaborative sales culture that drives results across MLSE properties, including the Toronto Raptors and Raptors 905
- Sold a full menu of ticket products, including but not limited to full season, flex/partial season, group hospitality, and premium ticket packages
- Prospected new business through cold calling, social selling, and live hosting opportunities, with a focus on B2B and B2C sales
- Exceeded quarterly Toronto Raptors Group Sales target by 400% in two months
Business Development Coordinator
Summer Swim Academy
05.2022 - 07.2023
- Recruiting, interviewing and managing instructors in cities across Ontario
- Planning and executing marketing initiatives to promote and generate business
- Managing social media accounts and answering customer inquiries
- Managing all communication, registration and scheduling
- Conducting bi-weekly surveys to ensure client satisfaction
Lifeguard/Private Swim Instructor
Summer Swim Academy
05.2021 - 08.2022
Lifeguard/Private Swim Instructor
Janet Barber Aquatics
09.2017 - 08.2019
- Instructing 1:1 and group swimming lessons to students of all ages (6 months-65 years)
- Maintaining proficiency in first responder skills such as Standard & Emergency First Aid
- Evaluating students and distributing year-end written report cards
Swim Instructor
City of Oakville
09.2017 - 08.2018
- Co-coaching children including those with mental and physical disabilities
- Building lesson plans
- Helping to run an "End of Year" swim meet
Swim Coach
Oakville Aquatic Club
09.2016 - 08.2018
- Coaching children ages 5-14 to help prepare them to swim competitively
- Executing pre-defined lesson plans
Education
Bachelor of Arts - Honours Communication Studies
Wilfrid Laurier University
Waterloo, ON04.2023
Skills
Conflict resolution skills
Customer service
Digital marketing
Leadership
Mentoring
Organizational skills
Teamwork
Time management
Written and oral communication skills
Certification
- National Lifeguard
- Standard & Emergency First-Aid + CPR "C"
- Smart Serve
- G License
Accomplishments
- Wilfrid Laurier University Entrance Scholarship
- Thomas A. Blakelock Ontario Scholar
- Athletic Shield & Cross Country OFSAA Qualifier
References
Marlee Armour, Hiring Manager and Owner of Summer Swim Academy
289-208-5768
summerswimacademy@gmail.com
Janet Barber, Hiring Manager and Owner of Janet Barber Aquatics
905-338-9244
jb.aquatics@cogeco.ca
Timeline
Inside Sales Associate
Maple Leaf Sports & Entertainment
08.2023 - Current
Business Development Coordinator
Summer Swim Academy
05.2022 - 07.2023
Lifeguard/Private Swim Instructor
Summer Swim Academy
05.2021 - 08.2022
Lifeguard/Private Swim Instructor
Janet Barber Aquatics
09.2017 - 08.2019
Swim Instructor
City of Oakville
09.2017 - 08.2018
Swim Coach
Oakville Aquatic Club
09.2016 - 08.2018
Bachelor of Arts - Honours Communication Studies
Wilfrid Laurier University
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