- Enjoying the art of baking and pastry-making, experimenting with recipes
- Fashion and Style
- Enjoy participating in being outdoors for overall physical and mental well-being
- Cooking
KATHRYN NASSER
Monterey
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
PALM VISTA
Palmdale, CA
05.2023 - Current
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Maintained confidentiality of sensitive information obtained through job duties.
- Followed scheduling guidelines to maximize efficiency when booking meetings or external events.
- Updated contact lists regularly to maintain accuracy of information.
- Ensured reception area was clean at all times and stocked with necessary supplies.
- Provided superior customer service by responding to inquiries in an efficient and friendly manner.
- Greeted visitors warmly and ensured they had a positive experience.
Nanny
NANNY
Palmdale, CA
01.2021 - 05.2026
- Tended to general needs of children while supervising and enforcing safety in day-to-day activities.
- Performed housekeeping tasks to facilitate child care.
- Developed relationships with the children to foster trust and respect.
- Assisted young students with homework, supporting academic requirements.
- Monitored children's behavior to notify parents of health or well-being irregularities.
- Taught basic life skills such as manners, respect, and responsibility.
- Took children for walks or played in park, maximizing time spent outdoors.
Social Media Manager
Mirage Post Acute
Lancaster, CA
10.2025 - 12.2025
- Developed and implemented comprehensive social media strategies to enhance brand visibility and engagement.
- Analyzed performance metrics to refine content strategy and optimize user engagement across platforms.
- Collaborated with cross-functional teams to align social media campaigns with organizational goals and initiatives.
- Managed content calendars, ensuring timely postings while maintaining brand voice consistency across channels.
Education
High School Diploma -
Desert Christian High School
Lancaster, California06.2023
Associate of Arts - Communications
College of The Canyons
Valencia, CA06.2025
Skills
- Quick learner
- Compassionate Care
- Customer Service
- Scheduling appointments
- Event planning
- Superior Communication Skills
- Time Management
- Telephone skills
- Administrative support
- Web design
Certification
- Basic Life Support/First Aid
- California Scholarship Federation/Life Membership Award
Interests
Timeline
Social Media Manager
Mirage Post Acute
10.2025 - 12.2025
Receptionist
PALM VISTA
05.2023 - Current
Nanny
NANNY
01.2021 - 05.2026
High School Diploma -
Desert Christian High School
Associate of Arts - Communications
College of The Canyons