Summary
Overview
Work History
Education
Languages
Certification
Timeline
Generic

Kathryn McPherson

Hagersville, ON,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dollarama
02.2019 - Current
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Created and maintained safe and secure work environments for employees.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Managed daily store operations to ensure optimal customer service and employee productivity.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Paid attention to detail while completing assignments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.

Dietary Aide

Chartwell Retirement Residences
03.2011 - 03.2013
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Strengthened communication skills through regular interactions with others.

Dietary Aide

The Meadows Long Term Care
02.2009 - 08.2011
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Served meals to residents in accordance with established schedules and dietary procedures.

Dietary Aide

Arbor Creek Nursing Home
11.2007 - 01.2009
  • Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Discarded outdated food products and maintained waste disposal procedures.

Education

Graduate Certificate - Food Service Workers Program

Mohawk College of Applied Arts And Technology
Hamilton, ON
10.2010

High School Diploma -

Westmount Secondary School
Hamilton, ON
06.1990

Languages

English
Professional Working

Certification

My certificates


Smart Serve

First Aid - St Johns Ambulance

Food Handler

Food Service Worker Service Certificate

Mohawk College

Timeline

Assistant Manager

Dollarama
02.2019 - Current

Dietary Aide

Chartwell Retirement Residences
03.2011 - 03.2013

Dietary Aide

The Meadows Long Term Care
02.2009 - 08.2011

Dietary Aide

Arbor Creek Nursing Home
11.2007 - 01.2009

Graduate Certificate - Food Service Workers Program

Mohawk College of Applied Arts And Technology

High School Diploma -

Westmount Secondary School

My certificates


Smart Serve

First Aid - St Johns Ambulance

Food Handler

Food Service Worker Service Certificate

Mohawk College

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Kathryn McPherson