Experienced medical office professional with a strong background in optimizing office operations. Demonstrated ability to create a welcoming environment for patients while efficiently addressing their needs. Proficient in operating office equipment and utilizing job-related software to enhance productivity.
Mastered EMR and Accuro system software for efficient operations.
Balanced schedules for multiple physicians, optimizing time management.
Maintained patient confidentiality in compliance with regulations.
Navigated challenging conversations with professionalism and tact.
Ordered office and medical supplies to ensure operational readiness.
Established connections with pharmaceutical representatives to enhance collaboration.
Adhered to strict Covid-19 health guidelines to protect staff and patients.
Developed training and resource materials to support team performance.
Registered over 100 patients daily while managing patient charts efficiently.
Processed patient care orders and prepared various packages for charge nurses.
Scheduled outpatient referral appointments and ensured timely hospital admissions.
Coordinated transportation for patients using Voyageur Patient Transfer system.
Closed over 100 charts and faxed referrals to requesting facilities.
Maintained compliance with Covid-19 regulations during administration of patient care.
Managed inventory of critical supplies to meet specific patient needs.
Utilized FirstNet scheduling software to streamline appointment management.
Consistently exceeded sales quotas through effective customer engagement.
Maintained showroom floor organization and cleanliness to enhance shopping experience.
Trained new sales associates on store processes and procedures to ensure compliance.
Conducted visual merchandising to showcase products attractively.
Demonstrated extensive product knowledge to address customer inquiries.
Monitored purchase orders to facilitate seamless transactions.
Upheld professional courtesy in all interactions with customers and team members.
Executed accounts receivable collections to optimize cash flow.
Maintained accurate daily records to ensure data integrity.
Managed consistent billing and invoicing processes, including tracking credit notes.
Reviewed and redlined contracts to identify and address discrepancies.
Utilized FinancialForce, SalesForce, DrawLoop, Excel, and DocuSign for efficient operations.
Conducted daily assessments of commission margins to maintain profitability.
Created payable invoices for talent payments to streamline financial transactions.
Performed month-end reconciliations to ensure financial accuracy.