Kathryn Hefforn
North York,ON
Summary
Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Dynamic and organized Real Estate Assistant with experience in administrative and clerical support. Skilled in Real estate software. Agile with strong attention to detail and excellent customer service skills.
Overview
14
14
years of professional experience
Work History
Real-estate-administrative-assistant
Royal LePage Your Community Realty, Brokerage
2010.01 - 2024.01
- Maintained efficient office operations by handling errands and administrative functions.
- Prepared purchase agreements and disclosures and use Webforms/Nexone/Broker Bay to complete paperwork.
- Processed applications and paperwork
- Cultivated and maintained professional relationships with clients, real estate agents.
- Prepared and maintained accurate property listings, sales contracts and closing documents
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Associate of Arts - Fashion Design And Production
Seneca College of Applied Arts And Technology
North York, ON04.1997
Skills
- File Management
- Calendar Management
- Meeting Coordination
- Maintaining Confidentiality
- Follow-Up Skills
- Policy Enforcement
- Contract Administration
- Office Administration
- Appointment Scheduling
- Customer Service
- Teamwork and Collaboration
- Client Correspondence
- Attention to Detail
- Phone and Email Etiquette
- Property Listing Management
Languages
Timeline
Real-estate-administrative-assistant
Royal LePage Your Community Realty, Brokerage
2010.01 - 2024.01
Associate of Arts - Fashion Design And Production
Seneca College of Applied Arts And Technology
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