Kathryn Hefforn

Royal LePage Your Community Realty, Brokerage

01.2010 - 01.2024

Maintained efficient office operations by handling errands and administrative functions.
Prepared purchase agreements and disclosures and use Webforms/Nexone/Broker Bay to complete paperwork.
Processed applications and paperwork
Cultivated and maintained professional relationships with clients, real estate agents.
Prepared and maintained accurate property listings, sales contracts and closing documents
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed filing system, entered data and completed other clerical tasks.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Summary