Hi, I’m
Kathryn Gullackson
Victoria,BC
"When you love what you do and don't stop until you get what you want; then you never work a day in your life"
Summary
Energetic Camp Counselor experienced in directing camp activities and helping school-aged children develop confidence and achieve life goals. Skilled at planning, executing and supervising activities including swimming, canoeing, archery, sports and hikes. Strong interpersonal communication abilities that encourage fun while sustaining camp missions. Attending University of Victoria to pursue my passion of becoming an elementary educational teacher.
Overview
5
years of professional experience
1
Certification
Work History
Western Educational AdventuresVictoria , BC
Outdoor Education Instructor
06.2023 - 08.2023
Job overview
- Implemented outdoor educational activities such as canoeing, fire-building, survival skills, archery, swimming, nature exploration, forest ecology, hiking, extended day hiking, wilderness navigation, fishing, canoeing & more.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Prepared and submitted daily and weekly reports to keep records of campers' attendance, behavior and progress.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
Fairmont EmpressVictoria, BC
Sales Coordinator
10.2021 - 03.2023
Job overview
- Input customer data into system, updating information and sales status regularly
- Processing and managing all actions concerning client inquiry, proposals and negotiations.
- Identifying new accounts, developing sales leads, and responding to sales opportunities to maximize revenue
- Creating and processing legally binding contracts
- Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and improvements.
Fairmont Banff SpringsBanff, AB
Administrative Event Clerk
06.2018 - 09.2021
Job overview
- Team lead, a group of five or more, by delegating tasks and taking care of a section of sixty or more.
- Offering a high level of product knowledge and following up on all guest inquiries
- Supervised food preparation, delivery and quality to ensure satisfaction.
- Administered software (Opera) to charge guests and create invoices
- Collecting and entering data to maintain and update payroll information
Waldhaus, Fairmont Banff SpringsBanff, AB
Food and Beverage Server
06.2021 - 08.2021
Job overview
- Establish effective employee relations and maintain the highest level of professionalism, ethics and attitude towards all guests and employees.
- Able to handle large groups and high level of turnover
- Trained in wine, beer and liquor service in order to provide full and positive experiences to guests.
Rundle Lounge, Fairmont Banff SpringsBanff, AB
Food and Beverage Server
06.2018 - 10.2018
Job overview
- Answer guest questions regarding the bar, the hotel and the surrounding town of Banff
- Knowledgeable on food and drink menu and make recommendations when needed
- Upsell wine, cocktails and food items to maximize revenue
Education
MacEwan UniversityEdmonton, AB
from Human Resources Management
2016
Skills
- Coaching Skills
- Financial Recordkeeping
- Computer Proficiency
- Customer Service Management
- Team Building and Motivation
- Sales Expertise
- Staff Leadership
- Service Coordination
- High-Volume Dining
- Point of Sale (POS) System Operations
- Program and Activity Planning
- Positive Engagement
- Teambuilding
Certification
- First Aid & CPR/AED level C - 2023
- Wilderness First Aid - 2023
- Introduction Tandem Lake Canoe Skills 2023
- Serving It Right- 2021
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Outdoor Education Instructor
Western Educational Adventures
06.2023 - 08.2023
Sales Coordinator
Fairmont Empress
10.2021 - 03.2023
Food and Beverage Server
Waldhaus, Fairmont Banff Springs
06.2021 - 08.2021
Administrative Event Clerk
Fairmont Banff Springs
06.2018 - 09.2021
Food and Beverage Server
Rundle Lounge, Fairmont Banff Springs
06.2018 - 10.2018
MacEwan University
from Human Resources Management
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