Kathryn Grover
Edmonton
Summary
Motivated and dependable Bachelor of Arts student (Psychology major, Sociology minor) graduated December 2025, bringing strong communication, customer service, and child-focused experience. Recognized for quickly learning new skills, managing responsibilities efficiently, and contributing positively in fast-paced, team-oriented environments. Passionate about people-centered work, mental health advocacy, and community engagement. Seeking an entry-level position where I can grow professionally and make meaningful contributions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Babysitter
Jocelyn Henderson
07.2019 - 12.2025
- Supervised children during playtime, ensuring safety and engagement in activities.
- Prepared nutritious meals and snacks, accommodating dietary restrictions.
- Assisted with homework and educational activities, helping in learning and development.
- Communicated regularly with parents about children's progress and behavior.
- Implemented positive discipline strategies to encourage appropriate behavior among children.
Volunteer
University of Alberta
10.2024 - 10.2025
- Assisted in organizing community events to enhance engagement and participation.
- Promoted my university to future prospects
- Used strong interpersonal communication skills to convey information to others.
Cashier & Food Preparation Worker
Chachi’s
08.2022 - 02.2023
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of checkout area, enhancing customer experience.
- Collaborated with team members to ensure smooth operation during peak hours.
- Managed inventory restocking and product displays to optimize sales opportunities.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Associate
Snow Valley
11.2021 - 04.2022
- Resolved customer inquiries promptly, enhancing satisfaction and retention rates.
- Developed strategies for handling high-volume customer interactions during peak seasons.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Education
Bachelor of Arts (B.A) - Psychology, Sociology
University of Alberta
Edmonton12.2025
Skills
- Working with Children: Ability to supervise, adapt and work in any environment while handling different demands and needs regarding kids
- Excellent Knowledge Acquisition: Able to pick up on new information and use it in an adequate manner when needed
- Supervisory Skills
- Time Management
- Organization Skills
- Customer Service Skills: I have dealt with many demands from customers in a sufficient manner and ensured that every individual’s needs are disclosed
- Cash Register/Cash Handling
- Multi-tasking Skills
- Problem-solving
- Patience and empathy
- Time management
- Reliability
Certification
- Certificate in Academic Integrity; Mother Margaret Mary High School
- Certificate of High School Completion; Mother Margaret Mary High School
Languages
English
Native or Bilingual
Timeline
Volunteer
University of Alberta
10.2024 - 10.2025
Cashier & Food Preparation Worker
Chachi’s
08.2022 - 02.2023
Customer Service Associate
Snow Valley
11.2021 - 04.2022
Babysitter
Jocelyn Henderson
07.2019 - 12.2025
Bachelor of Arts (B.A) - Psychology, Sociology
University of Alberta