Kathryn Brady
Brampton
Summary
Highly accomplished professional with a strong track record in maintaining efficient office operations. Skilled in scheduling and coordinating multiple groups to ensure seamless workflow and optimal productivity. Known for adeptly managing and nurturing professional relationships, fostering a collaborative and harmonious work environment.
Overview
12
12
years of professional experience
Work History
Clerk/Group Booker – Donor Relations and Collections
Canadian Blood Services
05.2018 - Current
- Working in a very highly regulated Health Canada controlled environment
- Work with group donations and donors
- Arrange for transportation to the clinics
- Meet and manage strict deadlines
- Manage multiple priorities
- Data Entry, verification of data entries
- Generate, review and Manage Reports
- Manage Group Stats Reports
- Work closely with CDM’s(team environment)
Document Control – Quality Assurance Division
Canadian Blood Services
04.2017 - 05.2018
- Working in a very highly regulated Health Canada controlled environment
- Implement/Rescind all Local/National Documents, policies and procedures
- Meet and manage strict deadlines
- Manage multiple priorities
- Data Entry, verification of data entries
- Generate, review and Manage reports
- Update Protocols and Excel Master sheets
- Manage Quality Event Reports
- Work closely with QAAs (team environment)
Lookback Traceback - Medical Services Division
Canadian Blood Services
10.2012 - 04.2017
- Experience working in a highly-regulated environment
- Team Lead and trainer for coordinating the consolidation program and digitization of records
- Team Lead and trainer for how to manage, search and store historical collections of vital records onsite and offsite
- Investigated notifications of Transmissible Disease Infections, including identifying past donations, and assessing donors for clearing (neg)status
- Solving problems in complex cases with accurate documentation of the issues and resolutions
- Managed multiple priorities
- Project work for various projects within Medical Services Division nationally
Education
Certificate - Personal Support Worker
Medix School
Toronto, ON2 Year Diploma - Broadcast Journalism
Fanshawe College
London, ONSkills
- Experience working in a Health Canada regulated environment
- Strict understanding of adherence to Internal and External Policies and Regulations
- Efficient and Effective written/ verbal communication skills
- Planning and organizing groups to donate
- Excellent customer service
- Practical Experience with teaching and training adults
- Highly organized
- Works well in a fast-paced team centered environment
- Strong problem-solving skills with the ability to remain calm and effective when dealing with an emergency or a difficult situation
- Excellent time management skills with the ability to multi-task and effectively manage changing priorities and completing priorities
- Highly developed computer skills including the use of MS Office, E-Progesa, and a specialized customer service database system
- Dependable and Accountable
Timeline
Clerk/Group Booker – Donor Relations and Collections
Canadian Blood Services
05.2018 - Current
Document Control – Quality Assurance Division
Canadian Blood Services
04.2017 - 05.2018
Lookback Traceback - Medical Services Division
Canadian Blood Services
10.2012 - 04.2017
2 Year Diploma - Broadcast Journalism
Fanshawe College
Certificate - Personal Support Worker
Medix School
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