KATHRYN ARMSTRONG
Grande Prairie,AB
Summary
Experienced with medical claims processing, including thorough review and adjudication of claims. Utilizes strong analytical skills to identify discrepancies and ensure compliance with regulations. Track record of effective collaboration with team members and efficient problem resolution.
Overview
18
18
years of professional experience
Work History
BUSINESS SUPPORT COORDINATOR – FM & E NORTH ZONE
Alberta Health Services
05.2021 - Current
- Monitor multiple projects for accuracy and timely payment
- Provide comprehensive administrative support to executive staff members, facilitating smooth daily operations within the organization.
- Reduced errors in accounting and financial reporting by modifying current processes.
- Maintain accurate records of all business documentation, streamlining access to critical information for decision-making purposes.
CLINIC MANAGER
ARMSTRONG FAMILY CLINIC
08.2017 - 06.2021
- Medical billing
- Payroll and bookkeeping
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
UNIT CLERK/ADMITTING CLERK
BEAVERLODGE HOSPITAL
09.2014 - 08.2020
- Admitted and registered patients
- Transcribed doctor's orders
- Entered lab and dietary orders
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
PATIENT CARE ASSISTANT/ADMITTING CLERK/UNIT CLERK
FORT ST. JOHN HOSPITAL
09.2010 - 06.2012
- Organized and scheduled clinics
- Greeted clients
- Assisted physicians
- Transcribed and followed doctor's orders
- Ordered supplies
- Entered data
- Maintained medical records
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
DIAGNOSTIC IMAGING CLERK/TRANSCRIPTIONIST/ADMINISTRATIVE ASSISTANT
GREY NUNS HOSPITAL
09.2007 - 08.2010
- Entered data
- Greeted clients
- Transcribed physician notes
- Processed payroll
- Created documents
- Scheduled patients and nurses
- Optimized storage space utilization, diligently managing both physical archive organization and digital file management systems.
Education
Business Administration Certificate -
Grande Prairie Regional College
Grande Prairie, AB05.2021
Some College (No Degree) - Medical Office Assistant/Unit Clerk
Macewan University
Edmonton, ABSkills
- Type 50 words per minute
- Strong attention to detail
- Highly accurate
- Organize and prioritize work
- Excellent communication skills
- Work under pressure within deadlines
- Microsoft Office proficiency
- Billing
- Statement reconciliation
- Continuous learning mindset
- Medical Terminology Familiarity
Volunteer Positions
- Beaverlodge Public Library Board, Secretary, 01/01/19, 05/31/21
- Family and Community Support Services, Volunteer Tax Preparation, 01/01/19, 05/31/21
Timeline
BUSINESS SUPPORT COORDINATOR – FM & E NORTH ZONE
Alberta Health Services
05.2021 - Current
CLINIC MANAGER
ARMSTRONG FAMILY CLINIC
08.2017 - 06.2021
UNIT CLERK/ADMITTING CLERK
BEAVERLODGE HOSPITAL
09.2014 - 08.2020
PATIENT CARE ASSISTANT/ADMITTING CLERK/UNIT CLERK
FORT ST. JOHN HOSPITAL
09.2010 - 06.2012
DIAGNOSTIC IMAGING CLERK/TRANSCRIPTIONIST/ADMINISTRATIVE ASSISTANT
GREY NUNS HOSPITAL
09.2007 - 08.2010
Business Administration Certificate -
Grande Prairie Regional College
Some College (No Degree) - Medical Office Assistant/Unit Clerk
Macewan University
Similar Profiles
Nerissa DauloNerissa Daulo
Environmental Services II at Alberta Health Services University of AlbertaEnvironmental Services II at Alberta Health Services University of Alberta
Brenda BaltimoreBrenda Baltimore
Temporary Clinical Supervisor at Alberta Health Services / Recovery AlbertaTemporary Clinical Supervisor at Alberta Health Services / Recovery Alberta
FREDERICK PahanonotFREDERICK Pahanonot
Environmental Services II at Alberta Health Services - University of Alberta HospitalEnvironmental Services II at Alberta Health Services - University of Alberta Hospital
Allison MasseyAllison Massey
Physical Therapist at South Health Campus - Alberta Health ServicesPhysical Therapist at South Health Campus - Alberta Health Services
Christina VallierChristina Vallier
Cook/Manager at Paparazzi PizzaCook/Manager at Paparazzi Pizza