Kathleen Marie Buebos
North York,Canada
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Lifelabs (Part-time)
11.2024 - Current
- Enhanced patient experience through compassionate care and communication.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Increased patient satisfaction by providing gentle care and empathetic support during procedures.
- Improved patient comfort and trust with compassionate communication and professional manner.
Recruitment Consultant
Staffing Help Employment Agency
09.2022 - 08.2024
- Publish job ads on careers pages, job boards and social media.
- Screening resumes and job applications for abilities for the position using an initial evaluation.
- Keep detailed and updated records of past candidates for future job opportunities.
- Coordinate with the candidates to understand staffing needs, including nature of assignment and requirements.
- Advice job applicants on employment requirements and terms and conditions of employment.
- Contact potential applicants to arrange interviews
Cashier/Customer Service
No Frills
01.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
Cashier and Customer Returns Associate
Canadian Tire
06.2021 - 12.2021
- Responds to and handles multiple customer inquiries, requests and concerns over the phone and in person.
- Processes returns and exchanges using the computerized system and customer purchases efficiently.
- Deals with challenging situations and conflict resolution in a professional manner.
- Operates cash register, computer, fax machine, printer and electronic funds terminals, and enters all relevant coding in Canadian Tire systems.
- Provides announcements professionally through a public-address system.
Team Member
Subway Restaurants
07.2018 - 03.2019
- Kept customer and food preparation areas clean and well-organized for maximum efficiency
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Answered guest questions, delivering most accurate and updated information available.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed efficient store opening and closing procedures each day.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Education
Diploma - Medical Laboratory Technician
Anderson College
Toronto09-2024
High School Diploma -
Monsignor Fraser College - Norfinch Campus
North York, ON07.2019
Bachelor of Science - Nursing
Seneca College - King Campus
Skills
- Cash management
- Time management
- Adaptability and flexibility
- Problem-solving
- Reliable and responsible
- Honest and dependable
Timeline
Phlebotomist
Lifelabs (Part-time)
11.2024 - Current
Recruitment Consultant
Staffing Help Employment Agency
09.2022 - 08.2024
Cashier/Customer Service
No Frills
01.2022 - 01.2023
Cashier and Customer Returns Associate
Canadian Tire
06.2021 - 12.2021
Team Member
Subway Restaurants
07.2018 - 03.2019
Bachelor of Science - Nursing
Seneca College - King Campus
Diploma - Medical Laboratory Technician
Anderson College
High School Diploma -
Monsignor Fraser College - Norfinch Campus
Similar Profiles
Nick TrembleyNick Trembley
Parks and Facilities Maintenance/Arena Attendant at Norfolk County (Part Time Casual) and City of Brantford (Part Time Casual)Parks and Facilities Maintenance/Arena Attendant at Norfolk County (Part Time Casual) and City of Brantford (Part Time Casual)
Samuel SetiawanSamuel Setiawan
Quality checker at Part-timeQuality checker at Part-time
Ryoichi NihismuraRyoichi Nihismura
Cram School Teacher at part-timeCram School Teacher at part-time
Vaishnavi SankarVaishnavi Sankar
Application Support Analyst at GAdventuresApplication Support Analyst at GAdventures
Dwayne WelcomeDwayne Welcome
Shipping and Receiving at Protemp Glass IncShipping and Receiving at Protemp Glass Inc