Kathleen Mae Tapaoan
Toronto,ON
Summary
Customer-focused individual with flexiblility, including weekends and evenings. Calm and level-headed in all types of situations. Upbeat hostess excels in assisting customers and helping other stuff. An independent and responsible person who loves to experience and face new challenges.
Overview
2
2
years of professional experience
Work History
Barista and Cashier
Danish Pastry House
200 Elizabeth Street, Toronto, ON M5G 2C4
06.2023 - 05.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customers requests and created personalized, delicious beverages, which improved sales.
- Conrtrolled line and crowd with quick, efficient service.
Party Assistant
Krafty Kids
12 De Quincy Blvd, Toronto, ON M3H 1Y5
03.2022 - 01.2024
- Supervised children's activities, maintaining happiness, safety and well-being.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Decorated and set tables in accordance with party themes and age groups.
Education
Highschool Diploma - Secondary School
A.Y Jackson Secondary School
50 Francince Dr, North York, ON M2H2G606.2023
Ontario College Diploma - Operations And Cabin Management
Seneca Polytechnic
1750 Finch Avenue East, North York, ON, M2J 2X5Skills
- Teamwork and Collaboration
- Effective Planning
- Hospitality and Accomodation
- Customer CAre
- Adaptive and Creative
- Resolving Complaints
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Barista and Cashier
Danish Pastry House
06.2023 - 05.2024
Party Assistant
Krafty Kids
03.2022 - 01.2024
Highschool Diploma - Secondary School
A.Y Jackson Secondary School
Ontario College Diploma - Operations And Cabin Management
Seneca Polytechnic