Kathleen Omega
Winnipeg,MB
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs. Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Groupe Dynamite
Winnipeg, Manitoba
11.2021 - Current
- Assisted in managing daily store operations and team schedules.
- Trained and mentored staff on customer service best practices.
- Collaborated with inventory management to maintain stock levels.
- Implemented visual merchandising standards to enhance product displays.
- Engaged customers to provide product knowledge and support inquiries.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Team Member
Tim Hortons
Winnipeg, Manitoba
08.2020 - 10.2021
- Supported inventory management by restocking shelves and organizing products.
- Collaborated with team to maintain a clean and organized workspace.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
High School Diploma -
Transcona Collegiate
Winnipeg, MB06-2021
Bachelor of Commerce - Asper School of Business
University of Manitoba
Winnipeg, MBSkills
- Visual merchandising
- Customer engagement
- Cash handling
- Team training
- Inventory management
- Relationship management
- Leadership support
- Dependability
Timeline
Assistant Store Manager
Groupe Dynamite
11.2021 - Current
Team Member
Tim Hortons
08.2020 - 10.2021
High School Diploma -
Transcona Collegiate
Bachelor of Commerce - Asper School of Business
University of Manitoba