Kathleen Ojukwu
Scarborough, Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a hardworking and passionate individual with strong organizational skills eager and ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Cleaner
J's Fast Food
2022.04 - 2022.08
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Developed and implemented comprehensive cleaning plan for entire building.
Assistant Store Manager
Sensational Lilian Foods
2021.09 - 2022.03
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Fashion Associate
Rachard Imagination
2018.06 - 2018.08
- Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
Education
Bachelor of Science - Workplace Health And Wellness
Humber College
Toronto, ON04.2027
High School Diploma -
Heritage Innovation School
06.2023
High School Diploma -
Federal Government College
Lagos, Nigeria10.2021
Skills
- Goals and Performance
- Sales and Marketing
- Product and Service Sales
- Cost Control
- Strategic Planning
- Order Management
- Time Management
- Customer Service
- Selling Techniques
- Social Media Networking
Languages
English
Native or Bilingual
Timeline
Cleaner
J's Fast Food
2022.04 - 2022.08
Assistant Store Manager
Sensational Lilian Foods
2021.09 - 2022.03
Fashion Associate
Rachard Imagination
2018.06 - 2018.08
Bachelor of Science - Workplace Health And Wellness
Humber College
High School Diploma -
Heritage Innovation School
High School Diploma -
Federal Government College
Similar Profiles
Nigel RaglandNigel Ragland
Customer Service Cashier at Lady J's Soul FoodCustomer Service Cashier at Lady J's Soul Food
Kenneth DossKenneth Doss
Security at Lady J's Soul FoodSecurity at Lady J's Soul Food
Sherif Gaber Aly El-SayedSherif Gaber Aly El-Sayed
Finance manager at Food Wing Corporation For fast foodFinance manager at Food Wing Corporation For fast food