Kathleen Molloy
St. John's
Summary
- Detail-oriented and dependable professional with experience in salon operations, front desk coordination, and childcare
- Strong background in customer service, scheduling, and maintaining organized, client-focused environments
- Recognized for effective communication, multitasking, and delivering high-quality service in fast-paced settings
- Committed to creating positive client experiences and supporting efficient daily operations
Overview
5
5
years of professional experience
Work History
Hair Salon Receptionist
The Headroom Salon and Spa
St. John's, NL
06.2025 - Current
- Delivered exceptional front desk service, creating a positive first impression for clients
- Managed high-volume calls and appointment scheduling with accuracy and efficiency
- Handled client payments and maintained balanced cash records
- Streamlined booking processes to improve client flow and reduce wait times
- Maintained confidentiality of client information and records
- Supported team operations through proactive communication and coordination
- Addressed and resolved client concerns to ensure satisfaction and retention
Hairstylist's Assistant
The Headroom Salon and Spa
St. John's, NL
01.2021 - Current
- Supported daily operations in a fast-paced salon environment
- Assisted stylists with shampoos, toning treatments, and blow-drys
- Maintained a clean and organized salon through laundry, sweeping, mopping, and dishwashing
- Ensured a welcoming atmosphere and high level of client comfort
- Coordinated appointment scheduling to optimize client flow
- Built strong client relationships through friendly, personalized service
- Created and managed assistant schedules to ensure adequate coverage and workflow efficiency
- Oversaw daily task completion, ensuring operations ran smoothly and efficiently
- Anticipated client and stylist needs to support seamless service delivery
- Trained and mentored new team members on salon protocols and service expectations
- Upheld a polished, welcoming atmosphere aligned with a high-end brand image
Babysitter
Private Family
St. John's, NL
01.2024 - 01.2026
- Provided attentive care for two children (ages 1.5 and 5) in a safe, nurturing environment
- Managed daily routines including meals, naps, playtime, and diaper changes
- Planned and led age-appropriate activities to support early childhood development
- Ensured a structured and engaging environment tailored to each child’s needs
- Maintained open and consistent communication with parents regarding care and progress
- Promoted positive behavior and emotional well-being through patient, supportive interaction
- Ensured a clean, organized, and child-safe environment at all times
Education
High School Diploma -
Gonzaga High School
St. John's, NL06-2023
Skills
- Multitasking
- Effective Time Management
- Team Collaboration
- Strong Communication Skills
- Customer Service Excellence
- Reliability and Dependability
- Ability to Work Under Pressure
- Organization and Attention to Detail
- Scheduling & Appointment Coordination
- Client Relationship Management
Accomplishments
Duke of Edinburgh’s Award
- Gold, Silver, Bronze Levels Achieved
- Completed progressive programs in community service, physical activity, and skill development
- Demonstrated leadership, teamwork, resilience, and commitment through expeditions and projects
Timeline
Hair Salon Receptionist
The Headroom Salon and Spa
06.2025 - Current
Babysitter
Private Family
01.2024 - 01.2026
Hairstylist's Assistant
The Headroom Salon and Spa
01.2021 - Current
High School Diploma -
Gonzaga High School