Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kathleen MERCER

Saint John,NB

Summary

Reliable production professional ready to apply abilities and contribute to company success. Efficient in taking on any job and completing high-quality work. Experience using equipment such as Type to transport materials and assist production teams.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Overview

4
4
years of professional experience

Work History

Production Worker

Value Village
Saint John, NB
06.2021 - Current
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.

Senior Retail Sales Associate

Couche-Tard
Saint John, NB
07.2020 - 10.2020
  • Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
  • Demonstrated products and features to customers, answered questions and overcame objections.
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.

Sales Associate

Calendar Cub
Saint John, NB
10.2019 - 01.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved perfect attendance and on-time record.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Tracked stock using company inventory management software.

Sales Associate

Dollarama
Quispamsis , NB
10.2017 - 10.2019
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed product returns and assisted customers with other selections.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Sales Associate

Calendar Cub
Saint John, NB
10.2018 - 01.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

Sussex Regional High School
Sussex, NB
06.1992

Skills

  • Teamwork and Communication
  • Line Work
  • Knowledge of Production Processes
  • Goals and Performance
  • Greenhouse Work
  • Production Operations
  • Safety Standards Compliance

Additional Information

In each of my jobs I have been organized.

I work well with others or on my own.

Attention to detail.

I clean in each of my jobs and it is very detailed cleaning.

Timeline

Production Worker

Value Village
06.2021 - Current

Senior Retail Sales Associate

Couche-Tard
07.2020 - 10.2020

Sales Associate

Calendar Cub
10.2019 - 01.2020

Sales Associate

Calendar Cub
10.2018 - 01.2019

Sales Associate

Dollarama
10.2017 - 10.2019

Sussex Regional High School

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Kathleen MERCER