Hi, I’m
Kathleen McCullough
Toronto,Ontario
Summary
Results-driven Account Coordinator with 2 years of experience leading and managing multiple projects simultaneously, developing and maintaining project timelines, maintaining high levels of client satisfaction, and implementing project management methodologies. Successful track record of increasing project completion rates, copy-editing, and ensuring timely delivery of digital media projects.
Overview
3
years of professional experience
1
Certification
Work History
Foxx Advertising & Design
Accounts Coordinator
08.2021 - 03.2023
Job overview
- Project liaison with multiple tasks between clients and internal team for developing digital advertising and marketing projects, such as Google Ads and Mailchimp, while aligning all materials associated with the client's brand
- Created campaign strategies then developed and executed successful email marketing campaigns, resulting in a 10% increase in open rates
- Facilitating support to the team on scheduling projects while addressing and adapting to any client needs and reporting on marketing activities' effectiveness.
Health Partners International Canada
Communications Assistant
05.2021 - 08.2021
Job overview
- Managed company Facebook, Twitter, Instagram and LinkedIn social media platforms to promote brand and foster public engagement, resulting in a 15% increase in engagement
- Collaborated with design and content teams to develop visually compelling and engaging social media content on Adobe Photoshop and Canva.
The Cord Wilfrid Laurier University
Online Editor
10.2019 - 04.2021
Job overview
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Media experience while arranging student newspaper website with WordPress & Adobe Creative Suites while contributing content
- Website and Facebook articles resulted in a 10% increase in impressions in 2020.
Samsung Canada
Summer Intern
04.2019
Job overview
- Reviewed detail-orientated invoices on Microsoft Excel for upper-level individuals and solid analytic skills evolved while multi-tasking necessary tasks.
- Completed research, compiled data, updated spreadsheets, and produced timely reports
Education
Wilfrid Laurier UniversityWaterloo, ON
Bachelor of Arts from Communication Studies
2021
Skills
- Project Support
- Client Relationship Management
- Spreadsheet Expertise
- Business Correspondence
- Customer Satisfaction
- Troubleshooting and Problem Resolution
- Social Media Content Creation
- Coordinate Schedules
- Strategic planning
Certification
WHIMS Certification 2019
Timeline
Accounts Coordinator
Foxx Advertising & Design
08.2021 - 03.2023
Communications Assistant
Health Partners International Canada
05.2021 - 08.2021
Online Editor
The Cord Wilfrid Laurier University
10.2019 - 04.2021
Summer Intern
Samsung Canada
04.2019
Wilfrid Laurier University
Bachelor of Arts from Communication Studies
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