Kathleen Mann
Charlottetown,PE
Summary
Passionate and hard-working undergraduate psychology student at the University of Prince Edward Island. Seeking admission into Master's in Counselling Psychology at Yorkville University.
Overview
10
10
years of professional experience
Work History
Server/Bartender
Olde Dublin Pub
10.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Monitored new server performance and offered continuous support throughout training period.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Server
Deckhouse Pub And Eatery
06.2013 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Volunteer Flag Football Coach
PEI School Athletic Association
06.2017 - 06.2019
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Prepared athletes for special competitions and tournaments.
- Negotiated and resolved conflicts between players, parents and staff to restore order.
Volunteer Work With Youth and Elders in Action
Summerset Manor
09.2016 - 06.2019
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Created activities for elderly residents.
- Assisted residents in daily activities-such as meals, going for walks and help with various tasks.
Education
Bachelor of Arts - Psychology
University of Prince Edward Island
Charlottetown, PE05.2024
Skills
- Team Collaboration
- Time Management
- Communication and Interpersonal Skills
- Bilingual
- Emotional Intelligence
- Organization Skills
- Critical Thinking Skills
- Creative
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Server/Bartender
Olde Dublin Pub
10.2020 - Current
Volunteer Flag Football Coach
PEI School Athletic Association
06.2017 - 06.2019
Volunteer Work With Youth and Elders in Action
Summerset Manor
09.2016 - 06.2019
Server
Deckhouse Pub And Eatery
06.2013 - 09.2022
Bachelor of Arts - Psychology
University of Prince Edward Island
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