Kathleen Lyngvaer
Dartmouth,Canada
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Hillside Family Dental Associates
01.2020 - Current
- Management of doctor's schedule, treatment planning, reception duties, accounts receivable, data entry, sending referrals and correspondence to specialists, submitting treatment estimates, arranging payment plans, communication with various insurance companies via phone, fax and e-mail and management of electronic and paper records
Sales Co-Worker
IKEA Halifax
01.2019 - 01.2021
- Assisted customers with finding products and product information and finding their way around the store
- Set up sales displays, banners, stocked shelves and adjusted space capacities as needed, moved inventory manually and with pallet jacks, assembled internet orders and packed boxes for shipping
Treatment Coordinator/Administrative Assistant
Tacoma Dental Centre
01.2016 - 01.2020
- General reception duties in addition to processing accounts payable and accounts receivable, data entry, treatment planning and case presentation, sending dental estimates, arranging payment plans, communication with various insurance companies via phone, fax and e-mail, transferring of records, ordering supplies, arranging staff events, and recruitment of staff
Treatment Coordinator
Lawen Dentistry
01.2013 - 01.2016
- General reception duties in addition to processing account payments, data entry, treatment planning, sending dental predeterminations and setting up financial arrangements for treatment plans
Administrative Assistant
Waverley Rd. Physiotherapy & Healthcare
01.2013 - 12.2013
- General reception duties in addition to processing account payments, data entry, filing, chart copies and setting up new patient charts
Sahtu Office Manager
Western Arctic Dental Group/Sahtu Dental
01.2011 - 12.2012
- Processing accounts payable and accounts receivable, recruitment of staff, customer relations, setting up community visits, arranging travel for incoming and outgoing staff, arranging charter dates in addition to all general office duties
Administrative Assistant
Western Arctic Dental Group/Sahtu Dental
01.2008 - 12.2012
- General reception duties in addition to communication with various insurance companies and health providers on behalf of customers
- Arranging operating room dates, referrals, dental travel and lab shipments
Office Manager
Western Arctic Dental Group/Sahtu Dental
01.2007 - 12.2008
- Processing accounts payable and accounts receivable with some payroll duties, customer relations, setting up community visits, arranging travel for incoming and outgoing staff, communication with various insurance companies, recruitment of staff, ordering supplies
Registered Dental Assistant
Western Arctic Dental Group/Sahtu Dental
01.2006 - 12.2007
- Greeting customers, taking and processing radiographs, selective polishing, instrument selection and sterilization, applying rubber dams, fluoride, matrices and wedges, fabricating temporary crowns, taking preliminary impressions, provide oral hygiene instruction and patient charting
Education
Dental assisting diploma -
Holland College
Charlottetown, PE01.2005
Call centre and customer service excellence certificate -
Holland College
Summerside, PE01.1998
Grade 12 diploma -
Three Oaks Senior High
Summerside, PE01.1987
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Customer and client relations
- Professional communication
- Scheduling and calendar management
- Records management
- Invoice processing
Certification
- Valid drivers license
- NDAEB certificate
- WHMIS training certificate
- Emergency first aid with CPR/AED
Languages
Timeline
Administrative Assistant
Hillside Family Dental Associates
01.2020 - Current
Sales Co-Worker
IKEA Halifax
01.2019 - 01.2021
Treatment Coordinator/Administrative Assistant
Tacoma Dental Centre
01.2016 - 01.2020
Treatment Coordinator
Lawen Dentistry
01.2013 - 01.2016
Administrative Assistant
Waverley Rd. Physiotherapy & Healthcare
01.2013 - 12.2013
Sahtu Office Manager
Western Arctic Dental Group/Sahtu Dental
01.2011 - 12.2012
Administrative Assistant
Western Arctic Dental Group/Sahtu Dental
01.2008 - 12.2012
Office Manager
Western Arctic Dental Group/Sahtu Dental
01.2007 - 12.2008
Registered Dental Assistant
Western Arctic Dental Group/Sahtu Dental
01.2006 - 12.2007
Call centre and customer service excellence certificate -
Holland College
Grade 12 diploma -
Three Oaks Senior High
- Valid drivers license
- NDAEB certificate
- WHMIS training certificate
- Emergency first aid with CPR/AED
Dental assisting diploma -
Holland College
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