Kathleen Kralik
Morro Bay
Summary
Dynamic Case Manager at MBR (Morro Bay Recovery) with a proven track record in strategic issue resolution and client advocacy. Expert in effective case management and thorough documentation, achieving positive outcomes through tailored interventions. Skilled in conflict resolution and resource development, empowering clients to navigate their care needs successfully.
Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes.
Overview
1
1
Certification
Work History
Case Manager
MBR (Morro Bay Recovery)
09.2024 - 03.2025
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Developed resource directory for clients, simplifying their search for essential services.
Education
Bachelor of Science - Sociology And BA of Political Science
University of Utah
Salt Lake City, UT08-1991
Skills
- Strategic Issue Resolution
- Effective Case Management
- Effective Time Management
- Thorough Case Documentation
- Reporting Proficiency
- Conflict resolution
Certification
RADT certified
Narcan certified
Timeline
Case Manager
MBR (Morro Bay Recovery)
09.2024 - 03.2025
Bachelor of Science - Sociology And BA of Political Science
University of Utah
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