Kathleen Joy Pajatin

• Supported merchandising execution and visual presentation while maintaining brand standards and creating clear, inviting customer experiences.

• Completed floor sets, seasonal changes, product launches, and merchandising updates based on product performance, customer behavior, and business priorities.

• Used visual judgment and space planning skills to organize merchandise into cohesive, customer-focused presentations.

• Assisted sales and business goals by maintaining product presentation, organization, replenishment, and strong floor standards.

• Coached team members on merchandising standards, operational execution, productivity, and elevated customer service.

• Shared priorities across teams and helped coordinate execution within set timelines in fast-paced retail settings.

• Supported multiple boutiques and new-store openings while adjusting to varied layouts, business needs, and merchandising requirements.

• Identified opportunities within customer and product experience and applied solutions aligned with brand standards and business performance.

• Attended ARIDO learning sessions, panels, and workshops on interior design practice and professional standards.
• Gained exposure to professional interior designers, firms, and industry expectations through ARIDO student involvement.

• Supported visual merchandising tasks that created organized, customer-focused retail spaces.
• Kept product styling, visual display, and brand standards knowledge current to assist customer service and store operations.
• Applied space planning and visual merchandising basics to arrange products well and keep sales floor orderly and balanced.
• Assisted customers with attentive service, product knowledge, styling guidance, and attention to individual needs and preferences.
• Updated merchandising and product placement based on sales trends, inventory levels, customer behavior, and changing business priorities.
• Worked with leadership, merchandising, operations, and sales teams to complete floor changes and maintain consistent brand presentation.
• Built strong customer service skills through active listening, clear communication, problem-solving, and personalized recommendations.

• Applied interior design principles to support space planning, layout development, décor selection, and merchandise displays.
• Managed resources, schedules, and budgets to support project deadlines and cost targets.
• Led design, merchandising, and implementation teams to align project work with project goals.

• Built strong product knowledge across apparel and equipment to support effective upselling and cross-selling while meeting sales targets
• Maintained an organized and visually appealing sales floor through merchandising, stocking, and signage updates
• Processed transactions accurately using POS systems, including payments, returns, exchanges, and gift cards
• Collaborated with team members and leadership to achieve daily and weekly sales goals and improve sales performance Mississauga, Ontario