Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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KATHLEEN FAY CUEVAS

Scarborough,Canada

Summary

Highly motivated and professional Telecommunications Network Specialist with over 8 years of technical experience across multi-technology (3G/4G/5G/NBIOT) and multi-vendor (Nokia/Huawei). Expertise of providing high-level support in network operations, planning/optimization, and performance management across complex RAN environments. Skilled in service delivery, fault management, and implementing innovative solutions to improve network performance and customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Radio Technology Engineer

Starhub Ltd. Singapore
04.2018 - 08.2022
  • Responsible for Network Planning/Optimization in quality issues and to ensure optimal performance
  • Performing drivetest to verify Quality-of-Service, Throughput and Accessibility.
  • Investigating RF related problems thru KPI text analysis, parameter audit, and alarms monitoring
  • Identifying congested cells and implements traffic balancing thru antenna optimisation and parameter change
  • Manage and monitor daily operations of radio network to ensure network KPI are met accordingly and no degradation occur
  • Conduct feature trials and recommend features for network enhancement
  • Builds and maintains strong external relationship with IMDA (Singapore regulatory bodies) to ensure government standards are met.
  • Responsible for pre and post network preparation in time of Singapore special events
  • Mentored junior engineers, fostering a collaborative work environment that facilitated professional growth.

Radio Access Network Engineer

Huawei Technologies Philippines
02.2014 - 03.2018
  • Responsible for new Technology Development and Validation : study new technology trends, formulate impact statement of such technologies on wireless technology strategy and services offering, and validate the capabilities of such technologies through lab evaluation and field trials.
  • Generate and develop documents procedures for the new solutions for site improvement (Method of Procedure)
  • Coordinate with hardware and software designers to ensure functional and system level designs objectives are implemented and specifications are met.
  • Lead technical support for first LITRA (POC's projects)showcase to Manila International airport
  • Handles test bed configuration, commissioning and troubleshooting
  • Responsible for System Verification, Acceptance Testing (UAT/SAT), Feature Testing
  • Perform Radios (eNB) software upgrade, back up, routine inspection, and system diagnosis for the network
  • Conducts training to fellow engineers and customers about technical features and updates
  • Monitored network capacity and performance to diagnose and resolve complex network problems.

Education

Diploma - Computer Information System Administration

British Columbia Institute of Technology
Burnaby, BC
05.2025

Bachelor's Degree - Electronics & Communication Engineering

Adamson University
10-2012

Skills

  • Experienced in Linux OS, Shell Scripting, Wireshark, Splunk, and Cisco CLI
  • Solid understanding of 3G/LTE interfaces including S1-C, S1-U, UU, Iu, PS-Iu, CS, X2-C, and X2-U
  • Knowledge with hands on experience on development, testing and validation of RAN features(CA,MIMO,VoLTE, Inter-site BBU, PS Handover, CS Fallback)
  • Proficient with technical knowledge on 3GPP Radio (3G/LTE/5G/NBIOT)
  • Practical experience in commissioning BBU (macro/micro), RRU sites with BTSR antenna (Relay Solution), Cloud BBU, Atom Cells, and MIMO Antennas
  • Proficient in TEMS, NEMO, Rohde & Schwarz (R&S), and GENEX (Probe, Traffic, TrueCall)
  • Experienced with ATOLL and MapInfo for radio planning and optimization
  • Multivendor NMS experience including Huawei U2000 and Nokia NetAct
  • Knowledge of AWS networking components such as VPCs, subnets, and virtual networks
  • Familiar with configuration and troubleshooting of routers, switches, and firewalls
  • Basic knowledge of Python

Accomplishments

  • Achieved successful project closure by delivering a proof of concept (POC) to customers with accuracy and efficiency, leading to strong client confidence and approval.
  • Documented and resolved drop call issues, improving network performance to within IMDA Singapore’s acceptable threshold of less than 2%
  • Collaborated with a team of Telecom engineers to develop and showcase the first LiTRA project using Huawei equipment at the Philippine International Airport.
  • Achieved reliable coverage performance during special events and COVID-19 quarantine operations across Singapore.

Certification

  • Huawei RAN Trainings – 2014-2018
  • 5G Planning & Dimensioning Training – 2018-2022
  • Fortinet NSE4 Certification, Fortinet – December 2024
  • Cisco Certified Network Associate (CCNA): Switching and Routing and Wireless Essentials, Cisco – June 2024
  • Red Hat Certified System Administrator (RHCSA) Foundation, Red Hat – June 2024
  • Palo Alto Certification, Palo Alto Networks – March 2025
  • AWS Academy Graduate, Amazon Web Services – April 2025

Languages

English
Full Professional

Timeline

Radio Technology Engineer

Starhub Ltd. Singapore
04.2018 - 08.2022

Radio Access Network Engineer

Huawei Technologies Philippines
02.2014 - 03.2018

Diploma - Computer Information System Administration

British Columbia Institute of Technology

Bachelor's Degree - Electronics & Communication Engineering

Adamson University

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KATHLEEN FAY CUEVAS