Kathleen Eisho

Empathetic and solutions-driven support worker with over five years of experience in community care, client intake, crisis response, and administrative roles. Skilled in managing high volumes of sensitive client data, conducting needs assessments, and coordinating care services in fast-paced environments. Proven ability to de-escalate challenging situations, advocate for vulnerable populations, and provide timely, compassionate service. Proficient in the Microsoft Office Suite and experienced in multi-screen data systems. Seeking to contribute to the City of Toronto's Central Intake team by supporting individuals and families with timely access to shelter and housing services.