Kathleen Dubitski
Port Hardy,BC
Summary
Experienced professional with a strong background in safety and crisis management. Possessing a Food Safe certification and extensive training in crisis intervention, responsible adult supervision, first aid, basic fire suppression, and flagging. Skilled at implementing safety protocols and ensuring compliance with regulations. Demonstrated ability to handle high-pressure situations and effectively communicate with diverse individuals. Committed to maintaining a safe and secure environment for all stakeholders.
Overview
21
21
years of professional experience
Work History
Cashier
Dollarama
01.2012
- Responsible for customer service, cash handling, and Responsible for closing at night shifts, cash out, and inventory checks and cleaning
Elder’s coordinator Assistant
G-N Band
01.2007
- Worked cooperatively with the elder’s coordinator to assist with various trips within the community
- Planned and prepared gatherings for the elder’s in the community
- Provided support to the coordinator during busy times
Home Care Support Worker
MCFD
01.2023 - Current
- Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
- Enhanced patient comfort by providing personalized care and support tailored to individual needs.
- Increased client satisfaction by promptly addressing concerns and implementing necessary changes.
- Provided emotional support to patients and families during difficult times, fostering resilience and coping skills.
- Transported individuals to events and activities, medical appointments, and shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Housing Support Worker
Vimhs
03.2019 - 04.2021
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Explained rental and housing regulations to clients and helped each discover best options for housing
- Assisted applicants in filling out housing applications and verifying assets.
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
- Helped clients find permanent or temporary housing.
- Enhanced community relationships with local organizations, leading to increased resources and support for residents.
- Provided ongoing support to clients by conducting regular follow-ups and monitoring progress towards self-sufficiency goals.
Cashier
A&W Restaurants
01.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Superstore
01.2019 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Facilitated smoother checkout process, trained new employees on POS systems.
Housekeeper
KEDC
01.2015 - 01.2017
- Responsible for all aspects of cleaning and preparing rooms for guests, worked as a team efficiently, completed tasks in a responsible manner
- I also worked in Laundry Where I cleaned and folded laundry for two of our hotels
Homemaker
G-N Band
01.2010 - 01.2011
- Responsible for preparing meals, worked with clients to assist them with all their homecare needs
- Provided efficient and thorough cleaning services including sweeping, mopping, vacuuming, laundry, washed walls and organized shelves
Plant Worker
Keltic Seafoods
01.2005 - 01.2010
- Responsible for all aspects of processing including gutting, cleaning, washing, and weighing various species of rockfish
- Worked as part of a team
Cashier/Cook
A&W restaurant
01.2006 - 01.2007
- Responsible for all aspects of order taking, cleaning, preparing food, and cash handling
- Responsible for closing night shifts, cash out, inventory check and cleaning
- Worked as a team efficiently, completed tasks in a responsible manner
Education
Dogwood Diploma -
Port Hardy Secondary
06.2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Complex Problem-solving
- Merchandise restocking
- Cash drawer balancing
- POS system operations
Languages
English
Elementary
Timeline
Home Care Support Worker
MCFD
01.2023 - Current
Housing Support Worker
Vimhs
03.2019 - 04.2021
Cashier
A&W Restaurants
01.2019 - 01.2020
Cashier
Superstore
01.2019 - 06.2019
Housekeeper
KEDC
01.2015 - 01.2017
Cashier
Dollarama
01.2012
Homemaker
G-N Band
01.2010 - 01.2011
Elder’s coordinator Assistant
G-N Band
01.2007
Cashier/Cook
A&W restaurant
01.2006 - 01.2007
Plant Worker
Keltic Seafoods
01.2005 - 01.2010
Dogwood Diploma -
Port Hardy Secondary