KATHLEEN DCRUZ
EDMONTON,AB
Summary
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 4 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Al Noor Polyclinic
Abudhabi, United Arab Emirates
01.2021 - 09.2023
- Maintained and updated patient records for accurate, current medical histories.
- Supported office staff and operational requirements with administrative tasks.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Verified insurance coverage to prepare for upcoming patient appointments.
Administrative Clerk
Medlife Clinic
07.2019 - 08.2021
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
Education
Hospitality And Tourism Management
Holy Matha College
India08-2008
Bachelor of Arts - Economics
BHARATH MATHA COLLEGE
ERNAKULAM ,INDIA03.2008
Skills
- Office Administration
- Bookkeeping
- Scheduling
- Appointment Scheduling
- Relationship Building
- Mail handling
Languages
English
Full Professional
Hindi
Professional
SELECTED FOR VOLUNTEER WORK AT ALSHIMERS'S SOCIETY
- WHEN I GOT THIS CHANCE TO BE A VOLUNTEER,I WILL GET AN OPPURTUNITY TO HELP MAKE LIFE BETTER FOR THOSE LIVING WITH DEMENTIA.
Certification
- Certification for Medical Receptionist
- Pursuing for Medical Office Administration
- Certification for Medical Coding
Timeline
Administrative Assistant
Al Noor Polyclinic
01.2021 - 09.2023
Administrative Clerk
Medlife Clinic
07.2019 - 08.2021
Hospitality And Tourism Management
Holy Matha College
Bachelor of Arts - Economics
BHARATH MATHA COLLEGE
- Certification for Medical Receptionist
- Pursuing for Medical Office Administration
- Certification for Medical Coding
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