Kathleen Brogan

• Documented calls and appointments using [Software].
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Confirmed appointments, communicated with clients, and updated client records.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Organized, maintained and updated information in computer databases.
• Handled assignments independently with good judgement and critical thinking skills.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Assisted clients, staff, and families with emergency needs, and appointments, needs, and behaviors.

• Provided emotional support to adult individuals with developmental disabilities and assisted in developing long-term plans and goals.
• Administered daily medication effectively and efficiently.
• Personal care, such as: assisting in bathing, brushing hair, dressing, and depends.
• Provided safe, and comfortable transportation to medical appointments, grocery shopping, bank.

Community activities such as: hiking, walking on the beach, going to the movies, bowling, and dining.

• Facilitated communication between clients and other service providers.
• Cultivated and maintained relationships with community members to facilitate outreach activities.
• Improved clients' coping with routine life activities such as food budgeting and rental payments.
• Developed and maintained relationships with community organizations and agencies.
• Assisted in conducting needs assessments to identify key areas of service needs.
• Monitored progress towards service plan goals.

• Helped clients move in and out of beds, baths, wheelchairs, and automobiles.
• Designed and implemented various activities to encourage socialization and aid clients in identifying personal potential.
• Assisted clients with basic activities of daily living.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Communicated with RNS, and CNAS daily changes in behavior, physical limitations, and self care.
• Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
• Scheduled daily and weekly care hours for client caseload.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Maintained strong connections within caregiver community to gain continuous knowledge.
• Assisted with daily living activities, running errands, and household chores.
• Completed regular check-ins and progress report for each client.
• Recorded status and duties completed in logbooks for management.
• Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
• Provided compassionate and patient-focused care to cultivate well-being.
• Monitored clients' overall health and well-being and noted significant changes.
• Transported clients to and from medical appointments with safety and efficiency.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.

• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Offered companionship and kindness to elderly patients.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Maintained clean, safe, and well-organized patient environment.
• Provided personal care: Showering, assisted clients in bed transfers, wheel chairs, shower chairs, bathroom use.
• Provided assistance in daily exercise plans for clients to stay active.
• Communicated with families any decline and changes in eating habits, behaviors, physical abilities.
• Provided safe mobility support to help patients move around personal and public spaces.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
• Assisted disabled clients to support independence and well-being.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
• Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
• Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
• Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

• Kept detailed track of household and maintenance inventory and schedules.
• Displayed absolute discretion at handling confidential information.
• Oversaw personal and professional calendars and coordinated appointments for future appointments, and meetings.
• Responded to emails and other correspondence to facilitate communication and enhance individuals needs, and demands.
• Provided transportation to appointments, grocery shopping, meetings with TCRC
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Used discretion when handling confidential information.