Summary
Overview
Work History
Education
Skills
Training
Timeline
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Kathleen Atkinson

INNISFIL,ON

Summary

Enthusiastic Program Supervisor well-versed in running and developing programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Decisive leader and complex problem-solver ready for new professional challenge. Eager to apply expertise to business needs at Sienna Senior Living

Overview

7
7
years of professional experience

Work History

Child and Youth Program Supervisor

YMCA
01.2021 - Current
  • Directed team of 20 personnel, overseeing records, performance and quality assurance.
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
  • Managed budgets and resources for successful execution of multiple programs simultaneously.
  • Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
  • Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
  • Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
  • Provided ongoing direction and leadership for program operations.
  • Developed and recommended policies and procedures for evaluating programs.
  • Identified risks and developed mitigation plans.
  • Helped directors resolve production, casting and budgeting issues impacting station performance.

Cash Office Manager

NO FRILLS
01.2017 - 01.2021
  • Streamlined cash office operations for enhanced efficiency by optimizing workflow processes and automating tasks.
  • Reduced discrepancies in daily cash reports with thorough audits, ensuring consistency and accuracy in financial records.
  • Provided exceptional customer service by addressing and resolving any escalated issues involving monetary transactions quickly and professionally.
  • Maintained accurate inventory counts for all store assets, conducting frequent audits to ensure proper tracking of items.
  • Managed preparation of daily bank deposits while maintaining accurate records of all transactions for auditing purposes.
  • Championed best practices in cash office management, actively participating in industry networking events and maintaining an up-to-date understanding of relevant trends and developments.

Education

Bachelor’s degree - Combined BA in Political Science and Indigenous Studies

McMaster University
Hamilton, ON
06.2022

Skills

  • Staff Development
  • Office Administration
  • Financial Administration
  • Facility Management
  • Report Preparation
  • Relationship Building
  • Issue Resolution
  • Time management abilities
  • Decision-Making
  • Budget Administration
  • Highly skilled in MS Office (Outlook, Excel, Word)
  • Payroll software

Training

YMCA Youth Quest, Gained practical knowledge and skills that relate to the current job market. Learned valuable job skills such as leadership, communication, teambuilding, and networking., 2021

Timeline

Child and Youth Program Supervisor

YMCA
01.2021 - Current

Cash Office Manager

NO FRILLS
01.2017 - 01.2021

Bachelor’s degree - Combined BA in Political Science and Indigenous Studies

McMaster University

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Kathleen Atkinson