Motivated team player with proven ability to excel in fast-paced environments and achieve revenue targets. Demonstrated skills in managing multiple responsibilities effectively in high-volume settings. Quick learner adept at adapting to new challenges and processes. Strong focus on delivering results and contributing to team success. Fluent in both English and French with background as Bilingual Call Center Representative. Experience includes providing customer service, troubleshooting technical issues, and resolving customer complaints efficiently in both languages. Strengths include strong communication skills, ability to multitask under pressure, and commitment to maintaining high customer satisfaction levels. Previous roles have demonstrated the ability to enhance customer experience through clear and empathetic communication.
Available upon request
Contributed and participated in Community One team, Earth one, Rewards and Recognition team, and helped organize events within the company