KATHIERYNN CARMELA ECHANO
Santa Clara
Summary
Dedicated and service-oriented Dining Wait Staff professional with a proven track record of providing exceptional customer experiences. Proficient in setting and clearing tables, taking accurate dining orders, and ensuring the highest levels of customer satisfaction. Skilled in reviewing menus with residents, making them feel comfortable, and acquainting them with dining options and procedures. Adept at assisting with meal preparation, delivery, and event support. Demonstrated ability to maintain a clean and sanitized dining environment. Committed to creating a warm and inviting atmosphere for residents. Strong multitasking abilities and a keen eye for detail. Known for delivering outstanding service in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Dining Wait Staff
Atria Senior Living Golden Creek
07.2022 - 02.2023
- Set and clear tables, take residents’ dining orders, while providing the highest level of customer service
- Review menus with residents and acquaint new residents with dining options and procedures, while making them feel comfortable in a new environment
- Assist with preparation, deliver, and cleanup of meals, as well as for banquets and special events
- Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
Distribution Coordinator
Hankyu Hanshin Express
01.2022 - 07.2022
- Assisted with the logistics of the packaging and shipping departments
- Completed inventory check and relieved suppliers of their products and organized delivery
- Learned expertly operating a variety of office and warehouse machinery for shipping, labeling, screening, sorting, and quality control of incoming components and outgoing shipments.
Transcriptionist
Scribe Collective Captioning
11.2016 - 03.2022
- Executed multiple transcription activities by providing the best quality of the company’s standard and ensure best quality
- Watched and listened to recorded dictation and transcribed in Evangelical shows, news, talk shows, sports narrative, etc
- Punctual, prioritize, and submitted all transcription to meet deadline promptly.
English Second Language (ESL) Tutor
Hana Learning
08.2020 - 01.2022
- Prepared lesson plans designated to encourage my middle and secondary Chinese students to practice their English speaking, reading, listening, and writing
- Incorporated strong curriculums to help my students’ learning techniques
- Trained on and implemented company policies designed to keep students safe, especially in terms of secure building access and emergency situation protocols.
Education
Information Technology
Batangas Technological & Vocational Institute
Batangas, PhilippinesSkills
- Problem Resolution
- Stress Management
- Team Work
- Adaptability
- Customer Service
- Cleanliness and Sanitation
Accomplishments
- Teachers of English Speakers of Other Languages (TESOL) | International Academy
- Teaching English as a Foreign Language (TEFL) | Professional Development Institute
Languages
Fluent in English and Tagalog
Timeline
Dining Wait Staff
Atria Senior Living Golden Creek
07.2022 - 02.2023
Distribution Coordinator
Hankyu Hanshin Express
01.2022 - 07.2022
English Second Language (ESL) Tutor
Hana Learning
08.2020 - 01.2022
Transcriptionist
Scribe Collective Captioning
11.2016 - 03.2022
Information Technology
Batangas Technological & Vocational Institute
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